Recently, I took my Dodge Journey to Meador for a - live4him70
Recently, I took my Dodge Journey to Meador for a transmission inspection. They replaced the right front wheel bearing and assured me that was the only issue. However, I soon encountered the same problems again, prompting me to return the vehicle.
Upon inspection, the transmission was revealed to have a leak, necessitating a reseal. The warranty company intervened, requesting that Meador drop the transmission pan for inspection. They discovered metal confetti on the magnet, and took over a week to send the photos to the warranty company, which required my repeated requests for photographs to be sent to the warranty company to initiate the approval process.
In total, my vehicle remained at Meador for approximately one and a half months before being repaired. The majority of this delay was attributable to Meador’s slow hand at progressing my claim.
Regrettably, the manufacturer of the rebuilt transmission provided them with the incorrect transmission. Meador promptly blamed the manufacturer for this error, although I remain uncertain whether they inadvertently ordered the incorrect unit.
Upon retrieving my vehicle, I discovered that it had accumulated the same issues as before. The dealership informed me that a battery replacement was necessary before diagnostic tests could be conducted. Notably, I did not receive any trouble codes for battery issues, yet the dealership detected them.
Considering the vehicle’s extended period of inactivity (approximately one and a half months without starting), it is plausible that the battery had discharged. Additionally, it is unlikely that the dealership maintained the battery on a trickle charger.
While waiting for my wife to pick me up, I received a text message from Meador offering to purchase my vehicle. This action strongly suggests that they are no longer interested in working with me.
This experience has led me to conclude that Meador will not be my preferred vehicle repair shop. I have no intention of returning here for any work in the future, nor will I purchase another vehicle from them.
I plan to provide a follow-up review around mid-October, as I anticipate not seeing my car again until that time frame.
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