349 Texas Ram Service Centers

Timely service. - hank.bohne

Timely service. Very helpful. In and out quickly. Friendly and knowledgeable personnel. Recommend them without hesitation .

Claudio Meza was very friendly, honest, up front, and - bnwhite711

Claudio Meza was very friendly, honest, up front, and helpful! I didn't feel pressured at any point of the service.

Trisha was awesome. - parksmam

Trisha was awesome. Top notch service. .i will go here for all my services in the future.

They get you in and out in no time! - k_blair

They get you in and out in no time! Very good customer service. Always very helpful!

Kendra Always goes above and beyond to take care of my - shane.huitt

Kendra Always goes above and beyond to take care of my service needs for my vehicles.

One of the best dealerships in setx. - GALAVIZ1999

One of the best dealerships in setx. They are always so friendly and helpful. Glad I chose to get my vehicle from them

Service department were great. - lamasterjames75

Service department were great. Keep up the good work. Had problems in the past with them along with the parts department. Hopefully with the new management they can fix the problems.

Rockwall Dodge Jeep did an amazing job of dressing the - Mfcarter

Rockwall Dodge Jeep did an amazing job of dressing the problem with my truck and fixing it first time. Jake was very helpful in getting my problem properly trouble shot.

Friendly, fast, and quality service from a great staff. - concanmexican

Friendly, fast, and quality service from a great staff. This group is on top of all of your vehicle needs.

Friendly and helpful Stan was friendly and helpful and my - JENNALHOSKINSON

Friendly and helpful Stan was friendly and helpful and my oil change was done in a reasonable amount of time

zero communication, zero follow through, does not - kmorgan7

zero communication, zero follow through, does not understand customer service, fails to comprehend basic words, does not list to customer, denies vehicle issues, WROST experience of my life

It was my 1st time there. - leesturg56

It was my 1st time there. Had an appointment for oil change. I was greeted and treated cordially. I will go back.

Update. - Paula

Update. I’ve been a customer for a few years and haven’t had an issue. Well. I was there earlier getting the oil changed and tires rotated in my vehicle and it took 90minutes to complete. I had an appointment time for a reason. I didn’t want to spend a long time waiting. Well, now my vehicle smells like a cigarette and I’m having to air it out at the house. I’m beyond disappointed in the “service” I have received today. When I asked the service manager if it normally takes this long to change the oil he got offended and made excuses. Finally, after we paid for the “service” as we were leaving he apologized for the wait time. Really? I would make the apology the first words. Or even ask the customer beforehand if they are under time constraints because they were training a new guy that possibly smokes while he’s working. I have several medical conditions and inhaling cigarette smoke in my once clean trailhawk is not part of my treatment plan. So now I get to incur the cost of a new in cabin air filter and ionization to clean the air in my vehicle. What a horrible experience. The salesman was only concerned about selling me a new vehicle. No thanks.

They did a very good job doing the service I needed as - Bsimmons

They did a very good job doing the service I needed as well as letting me know what recalls were needed.

Excellent service provided and takes good care of car and - villarroelrm

Excellent service provided and takes good care of car and customer. Over and beyond of expectations.

I always enjoy bringing my truck to Sulphur Springs CDJR. - jeffpendill

I always enjoy bringing my truck to Sulphur Springs CDJR. They treat me like family. They continue to improve their customer service.

Worst customer care. - elvisc59

Worst customer care. Had my truck for almost 5 months for a recall. Picked up truck with a wrecked bumper mirror and door panel. They did nothing not to mention a drive shaft for a 4x4 in the bed of the truck. Trailer hitch bent looks like the used it to pull a trailer and jack knows it. Was supposed to get a call from owner of lot. Crickets still no call. At 10,000 mile oil change was told rear Ed oil needed to be changed. Lies. The oil change package was told after purchase it is disqualified because it’s an eco diesel. Why was it sold to me so I only received two of the three changes. No one calls you back. I will never purchase from Texan dodge humble.

Took my ‘19 RAM in for oil change, safety recall, and - T_Limited

Took my ‘19 RAM in for oil change, safety recall, and fluid flushes. The job only took about 4 hours, but I was expecting more, so had my son pick me up so I did not have to wait on it all day. But, before I got back home, they called and said it was ready to be picked up. I wish they would have let me know they were almost finished before I troubled my son. Other than that, the work was done professionally and timely.

Worst experience ever. - tomxdavid

Worst experience ever. What could go wrong went wrong. Lots of excuses no solutions. Never again with that dealer

When my vehicle needs work done, I always try to find Mr. - peter8547@att.net.

When my vehicle needs work done, I always try to find Mr. Carter, I have known Paul for over twenty years. His advice has always been above reproach. If more than one item needs to have work done, he will advise on which one needs to be done first. His professionalism is outstanding. He gives the honest answers to what is needed.

i took my 22 Challenger in for service and car wash and - dougwinfield0

i took my 22 Challenger in for service and car wash and left it for at least 7 days and they never washed it. They asked me to leave it another day to wash it and when I went to pick it up i find a dirty car. this is after a 60 mile one way trip. not good I have purchased several vehicles at this dealership but might question another. Thanks Douglas Winfield

The service department were very efficient in trying to - Rickywilkins52

The service department were very efficient in trying to locate my computer issues and were very nice and considerate to my needs. I highly recommend their entire staff in the service department.

Great service service advisor for ford was excellent. - fern

Great service service advisor for ford was excellent. Kept me informed about my car and how long it was going to take

My experience with this specific dealer is phenomenal! - vanessaorta1123

My experience with this specific dealer is phenomenal! Amazing! Especially Chris Ryland, such a hardworking Collision Consultant! If you have him to assist for your repair, you've gotten the best one there!

The customer service is always exceptional when we come - LBARAJAS0325

The customer service is always exceptional when we come here! Fast, courteous, and efficient always!

Very professional and polite. - Tiandrea Annegbe Enahoro

Very professional and polite. Made sure all of my needs and concerns we were met. Thanks!

Service was awesome had oil &filter changed in a timely - Blanchard

Service was awesome had oil &filter changed in a timely manner . Service personnel treated me with professional manner .

Since it was an air bag safety recall, I hope I never - jp

Since it was an air bag safety recall, I hope I never have to find out if they did a good job. 😀 The service personnel were very professional and pleasant to work with. I would recommend Nyle Maxwell.

Everything about my repair experience was excellent. - carltx

Everything about my repair experience was excellent. Easy to make an appointment. Easy to check in. Mike went over all the items with me clearly before any work was started. The waiting room is comfortable, with snacks and a pretty cool coffee maker. The team keeps you well informed of what's going on. I can't think of an improvement.

★★★★★ Excellent Service Experience Charles is an - Smiley

★★★★★ Excellent Service Experience Charles is an outstanding service writer who truly sets the bar high for customer service. His communication is exceptional - he keeps you well-informed throughout the entire process and is incredibly attentive to your needs. What really stands out is his excellent rapport with the mechanics, which helps ensure smooth and efficient service delivery. The mechanics here do outstanding work, and Charles's coordination makes the whole experience seamless. I highly recommend this service department, particularly working with Charles. His professionalism and attention to detail make him a real asset to the team.