Excellent and Thorough - CWigman
My key developed a problem while driving cross country and when I returned home (Mapleton Utah) I wanted to address the key problem. I called the service center and talked with Chris and Steve. I later had my car towed in so they could program the key and take car of other issues. I am very impressed with the work performed and Chris' communication I. Taking car of my car. I appreciate all the BMW crew that fixed my car.
X5 warranty repairs - Eric H
Took my wife's X5 in for an airbag recall, and DEF tank sensor issue. Val also located recalls on the front driveshaft as well as as Mass Air Meter and ensured all parts were on hand. She coordinated a loaner for us and ensured we were the first car serviced which meant the repair of all the items was complete by lunch! I have worked with a few different service advisors at BMW of Murray. All were good but Val is clearly the best as she takes the time to research any pertinent issues with our vehicles which eliminates repeat service visits for the same concern. I appreciate this as we live about 40 miles from the dealership. She's also done a great job with the service on my 535. Thank you!