Great car buying experience! - skc620
We test drive a Miata. The staff we friendly and upfront. I appreciate that. We kept looking for cars but ultimately went back to Bountiful Mazda.
Top Reviewed Specialists At This Dealership
Mazda Orem will take great care of you! - Pravagirl
Will at Mazda of Orem took great care of us! Go there if you want Exceptional non pressure service! Shopping for a car can be a nightmare, and he made it fun, and explained things well! Go see him for finding the perfect vehicle for you! Nate was funny and again was great at explaining the paperwork!
Go see them! Even though I didn’t buy a Mazda, I would consider it because they are well made cars! And who wouldn’t look good in a Mazda MX-5 with the top down?!? I mean really!
If you love to be treated well, and don’t want the pressure go to Ken Garff Mazda of Orem! They deserve more stars than five but that’s all the review will allow!
New life! - Jal
I have a new, wonderful Mazda for my new life. I could have any car I want, but I chose Mazda for the quality and value, I hated to part with my old Mazda for my new one!
Trevor Hodge is super nice, and will give you the best attention to your needs.
I can't say enough this people are awesome! - Pattyymarcus
I have never had such a great experience in a car dealership like I had last Tuesday at Stephen Wade! Joe Baughman was so nice to us and even when he is a new agent he helped us a ton. Mark also was really nice to us and make thing happen for us and our family. We love our new car!!!
Lies! - Argentina
Lies, lies, and cover-ups! We simply were sent home with the wrong vehicle and they would not honor their word. They told us and showed us a car with features that convinced us to buy the car and then sent us home with a car that did not have those features. Tried to work with them to make things right and they covered up their lies! Please avoid like the plague! BTW Murray store is the same owner don't think you will get honesty there either!
Does Not Honor Marked Vehicle pricing - Michael77
D. Dhale is 3asily one of the run of the mill scam car dealerships. They do not honor the marked prices on their vehicles. I tried to purchase a brand new mazda from them and after running through all the numbers on the phone, they tried to steeply hike the price of the vehicle saying that it was a "premium" packaged vehicle adding $13,000 to the marked price of the vegicle. When promptedtl that the new quote was not the vehicle posted pricing my experience took a turn for the worst. They shifted me around to 3 different employees and took nasty tones when trying to conduct business. I would never reccommend anybody to purchse a vehivle from this dealer.
Salesperson Says They Don't Need Your Business - BBQ
I read all the reviews and proceeded with caution. The comments about the sales and pricing and negotiations I found to all live up to my own experience today. We went in to look at a car advertised on True Car that also advertised a "lower Internet price" if I filled in the reply card with interest in the vehicle. Of course, they emailed me back and did not offer the additional discount advertised for the Internet pricing. The first thing we noticed is within the vehicle description the mileage is advertised at 40,130, but when we arrived to test drive it was 44,200+ ... Um, 4,000 miles MORE?! While on the test drive, we asked the salesperson about the free Carfax report listed on the True Car app and she said she would get that for us to look at too. When we went inside, no Carfax. Then, at time of negotiation, we initially offered $1,000 less than asking and were specifically asked to make the deal work to meet in the middle, which we then came up $400 additional in our offer, she asked us to sign that offer and we certainly would have paid the additional $100 to be EXACTLY IN THE MIDDLE if we had been asked to. Then, strangely, they came back at full price after asking us to meet in the middle and letting us know they were negotiable. That certainly was not meeting in the middle, nor was it negotiable. No internet discount. More than 4,000 miles additional on the car. No Carfax as promised. The sales person then got up immediately and told us she personally sold 4 cars that day and was fine without selling any more since ours would have been the 5th and she told us that the dealership had also sold enough units that day and didn't need our sale. This dealership doesn't need your business and will let you know that. Interesting and rings true to the reviews.