Quick and efficient - RyanH
The staff was friendly and accommodating, the service was quick but still long enough that they wouldn't have cut corners. Thank you for the great experience
Top Reviewed Specialists At This Dealership
New life! - Jal
I have a new, wonderful Mazda for my new life. I could have any car I want, but I chose Mazda for the quality and value, I hated to part with my old Mazda for my new one!
Trevor Hodge is super nice, and will give you the best attention to your needs.
Very willing to meet our needs - Clint & Kiz Rogers
Franco was our salesman and he did a phenomenal job. He was knowledgeable and helpful. We are looking forward to dealing with Steven Wade at a later date for another vehicle purchase thank you Franco you made our Experience very pleasing. Clint & Kiz Rogers
THEY WERE NOT PUSHY - Drice
I cannot tell you how happy I am that they reached out to me about trading in my car. I needed a bigger vehicle for my fur babies and they really helped me out. They didn't try to push me into something they didn't think I could afford. They worked really hard to get me the car I wanted. Sabastien Robbins and Lil Wayne really made my life easier. Thank you guys so much!!
Started out well, but ended with complete lack of integrity - d_j_a1
We purchased a used car as a gift for our daughter on her Birthday. We purposely bought it early to ensure she could drive it and have fun on her birthday. We paid cash and the dealership graciously allowed us to leave the car parked on the premisis to help with the surprise (thus the 2 stars instead of 1). Thanks Evan Lucas and Jason Jarrah - you were the one shining star in this mess!
When I went to licence it, the DMV pointed out that I did not have a title in the envelope I left the dealership with. Figuring there was a misunderstanding I called the dealership on 10/18 where I found out from their accounting department that there was an outstanding lien on the vehicle. The dealership then maintained communication and let me know on Friday 10/19 that they were getting the required data, but I couldn't pick it up until Monday 10/22. I got the paperwork they offered and was then told by the DMV on 10/23 that I still needed the title, which I thought I had. I finally got an application for duplicate title (not the actual title) on 10/24 - TWO MONTHS AFTER THE FACT. This is when I finally started to feel frustrated. I let them know that I did not think they handled to situation well and that this was the worst car buying experience I had ever had, to which I was told 'that's what you get when you buy a $500 car' by the sales manager Jason Goates. It was $2000, but his point was made. I get that it was a cheap car and that they weren't making much money, but you try to tell you teenage daughter she can't drive her car until the dealership clears up what they should have 2 months ago. Tears were shed and I was not a happy dad.
I then called the MVED (motor vehicle enforcement division) to see how long a dealership has to deliver a title, and found that it was 48 hours. Since this time was breached and since they sold me a car with an active lien and did nothing until I called them 2 MONTHS later I am filing a complaint with MVED and leaving poor reviews wherever I can as I told them I would when they asked me to leave the premisis (can't blame them - I would have kicked me out too, but when I'm talked down to I'm going to respond). I'm sure nothing will come of this, but I sure feel better. I kept my word, which they did not.
Completely lied to us and insulted my wife - AVOID - Eric
We leased a new mazda cx-5 last year from D Dahle mazda, they didn't have any of the vehicles listed on the advertisement that they wanted and charged us a different price than advertised. We went in today because the vehicle is stuttering (one year old!). When we asked if we could swap the lease with no mileage penalty (guaranteed to us at time of lease) they said we had driven too many miles and suggested that I just go ahead and buy my current vehicle. My wife tried talking with them and the guy who leased us the car in the first place called her a liar, told her she was "misremembering" the deal. FRAUDS!
Salesperson Says They Don't Need Your Business - BBQ
I read all the reviews and proceeded with caution. The comments about the sales and pricing and negotiations I found to all live up to my own experience today. We went in to look at a car advertised on True Car that also advertised a "lower Internet price" if I filled in the reply card with interest in the vehicle. Of course, they emailed me back and did not offer the additional discount advertised for the Internet pricing. The first thing we noticed is within the vehicle description the mileage is advertised at 40,130, but when we arrived to test drive it was 44,200+ ... Um, 4,000 miles MORE?! While on the test drive, we asked the salesperson about the free Carfax report listed on the True Car app and she said she would get that for us to look at too. When we went inside, no Carfax. Then, at time of negotiation, we initially offered $1,000 less than asking and were specifically asked to make the deal work to meet in the middle, which we then came up $400 additional in our offer, she asked us to sign that offer and we certainly would have paid the additional $100 to be EXACTLY IN THE MIDDLE if we had been asked to. Then, strangely, they came back at full price after asking us to meet in the middle and letting us know they were negotiable. That certainly was not meeting in the middle, nor was it negotiable. No internet discount. More than 4,000 miles additional on the car. No Carfax as promised. The sales person then got up immediately and told us she personally sold 4 cars that day and was fine without selling any more since ours would have been the 5th and she told us that the dealership had also sold enough units that day and didn't need our sale. This dealership doesn't need your business and will let you know that. Interesting and rings true to the reviews.