3 Vermont Kia Dealers

I'm going to start this review off by saying I truly - Noah

I'm going to start this review off by saying I truly can't thank the team enough for hooking me up. I'm always skeptical when I read reviews, but these guys truly went above and beyond. For context, I live out of state. I live in Minnesota and Berlin City got a car in on trade that I've been hunting for for a while in the specific spec and trim. I reached out to them, and Peter absolutely did the most to make sure I knew just about everything about this car without actually being able to be out there. He took videos of test drives for me, the engine running, and literally any other thing I asked for, he was on top of it. This guy is a car guy at heart and I think that really plays into how intentional he was with everything I requested. He sent me numerous pictures, videos, and information about the car. I had everything I needed to make the decision. Now that I knew I wanted the car, I was a little nervous on how it was going to go to actually secure the car and how I could purchase it. They absolutely took me seriously too when I let them know I was set on buying this. Dedrick gave me a call and let me know, the car is mine and don't worry about it. Very honest guy and he wasn't kidding. He told me they can ship it to me no problem. He got me in touch with the finance team and we went back and forth a little bit and were able to agree shipping and the final price and boom, that was it. Seriously, it was that easy. We reached a deal last Friday, and the car arrived TODAY, the following Monday! These guys really went over the top to make me feel special, and I can't be happy enough with my purchase. I've never had such a hassle free car buying experience. No pressure, asking if I was comfortable and knew enough about the car to move forward, man this was just fantastic. To Peter and the team, thank you so much! This has been the best car buying experience I could have ever asked for. You guys are the best!

Preston Kia removed the pricing on their vehicles for - Leo

Preston Kia removed the pricing on their vehicles for their "sale event." They proceeded to mark the truck I was looking at up by about $20,000. Thankfully, I had researched the truck beforehand and knew they had it priced at $26,888. I also knew a 2019 gmc elevation wasn't worth $46,000 dollars. Especially with large scratches, a chipped windshield, a belt that screeches on startup, and 110k miles. They then tried to offer me dramatically less for my trade and remove the "promotional discount" of $3200 that they marked the trucks price up to accommodate for in the first place. I've never worked with a dealership that has such xxxxty & shady business practices. Sales staff was polite though while managers tried to completely xxxx me so I guess that's a plus?

Overpriced and UnderServiced - jcurtis1027

They were able to schedule me in ok. I brought my car in because it had an issue starting and there was a recall on the Airbag OCS sensor located in the front passenger seat. It cost me over $400 to have the starter motor replaced. The starter motor was over $200 itself. That is 2-3 times more than what I found for prices online. They said they needed to order the OCS sensor... that was back in December... it is now April... never heard from them again. I will never do business with any of the Alderman's dealerships again.