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Service - DMKUSINSKI
Mike Breshnahan and staff were very professional and helpful. This dealership has very personable and knowledgeable staff. I highly recommend them and the dealership!
-- Diane Kusinski
Top Reviewed Specialists At This Dealership
Best experience ever, thank you Jason Veronneau - Spooky
This has has been by far the best car buying experience i have ever had. Jason was very willing to work with me, very informed on all aspects of the deal from vehicle specs and features to the nitty gritty of the finances. But above all else, he was so flexible with my work schedule and went the extra 10 miles with the sale. As long as hes selling vehicles, he will be the only one i go to. Thank you
Good deal on used Grand Caravan - firstname.lastname@example.org
The sales rep was easy to work with. Got us what we wanted and didn’t try to push us toward buying more than we wanted. Got to a fair price quickly and easily. No hard negotiating needed. Buying experience and price was excellent. Their follow up on service after buying needs some work. Promised a call back after buying to schedule a replacement of a broken seat strap and installation of a roof rack and 4 days later still no call. I also have two recalls on another vehicle I previously bought from them that they never notified me of and still haven’t serviced.
Paul was awesome - honest and found us the perfect truck! - Kaitlin
I would highly recommend Midstate Dodge to my friends and family. I had been to another dealership closer to my home but was very put off by the arrogant salesmen who would not listen to my overall goals for getting a new truck lease. I called and spoke to Paul and he was honest from the beginning and is the reason I canceled signing paperwork elsewhere and instead drove to Midstate. He worked through the options with us and was aware of our time restraints and getting our kids off the bus later that afternoon. Very happy with our lease and look forward to working with Paul in the future!
Great service! - SJB-2014Wrangler
5 Stars to the service team at Stephens Jeep in Bennington VT! I have a 2014 Wrangler and love it! Had my first real service related issued this week. Jason got my Jeep right in, did the evaluation, and fixed it same day! Very pleasant staff. Ride back to work from David until service was complete. Also very nice. Never fun to have to get a repair, but Jason and the staff took the stress away! (and I will be looking at those Gladiators when they come out in 2020 Jason!) Thanks for making a service visit "not so bad".
Great customer service! - Jeep Lover
I liked that my sales guy Brian Dagasse worked with me for over 3 hours to find the car I wanted at a price I could afford, despite the fact that I had walked away from deals before. He didn't rush me or try to force me into a car I wasn't excited about!
Worst experience ever - Roadrunnerbob
They tried to charge us 1,000 to repair a problem that they created. We took our Audi to them for a recall and their service coordinator Lynn told us a washer was inside the motor and would be 700 minimum to. 1,000 to repair. Our dealer picked up the car hauled it back to Lebanon and 5 minutes later at no charge the washer was removed with a simple magnet. After further investigation the service manager admitted that either the washer fell in or was put inside the engine. This is a dishonest dealership avoid them if you can.. how many others have they done this to and didn’t get caught.
Best car buying experience - Hale10409
This was the best experience we have ever had buying a vehicle. There was no pressure to get into something we didn't want and it was all about finding the best fit for us. We were entertaining the idea of a lease and when we settled on the truck we wanted Don was honest and told us leasing wasn't the best route for that vehicle. The whole process was smooth and easy. We got the best deal on our trade in and we received rebates that we have never even heard of in all our years buying vehicles.
All the sales staff were courteous and kind and you could tell that they were there to help you and health each other and not just get you into something you couldn't afford.
It was a truly unbelievable experience and we will be back again
Very Poor Customer Service - Mw
Bought brand new Jeep in 6/2018 and heater stopped, Northpoint has no care to fix the problem and I had to fight to get a loaner car. Was told it would be fixed last Friday and still not fixed today. Will never buy from Northpoint again!
I wanted a green Chrysler Town and Country with tan... - freedom88
I wanted a green Chrysler Town and Country with tan leather seats, dual dvd and without the navigation system. Jim and Will found me the exact van I was looking for, they drove to get it and they gave me a fair price on my Jeep Liberty for a trade in.
Great group of people. I wouldn't buy a vehicle anywhere else.
Great service awesome people - Djdubreuil
I work with chris sanders and he helped a lot great service funny, personable, honest and did everything to get me what i wanted and more..I recommend chris if interested in a new/newer car