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I arrived late on a Tuesday night to look at a specific... - bobbyreagan75
I arrived late on a Tuesday night to look at a specific truck I identified online. I brought my paid off 2012 Ford Raptor for trade in on a 2021 Ram 1500 limited. Justin Carr was the person that helped me all night. Jay Garagus (sorry if I got this wrong) was also accomodating. He wasn't pushy and could tell I knew enough about trucks that I didn't need the extensive sales pitch about things I already knew. I was give a good trade in for the Raptor and the final cost of the Ram was not far from my estimated cost. My wife and I are happy with the truck, the dealership, the friendliness of everyone and more than anything else, that they were NOT pushy. Sales pressure is a big No Go for me. The only negative was I think they may have my wife thinking about an Alfa Romeo next.
I have been using Stafford to service my 2016 Fiat 500 X... - Disappoint Former Customer
I have been using Stafford to service my 2016 Fiat 500 X since I moved to the area in 2016. I have always had pleasant experiences with the service I received until I went to have my car inspected this month. The service advisor stated that in order for my car to pass inspection, I would have to do $3,500 worth of repairs. My car only has 39,500 miles on it. Something seemed off with this estimate since my car is only worth $7,000 (trade-in value) so I took the car for a second opinion to Carftman's in Merrifield. My car passed inspection easily. Non-urgent maintenance was done for a total of $750. I don't want to assume that Stafford was taking advantage of a single woman, who knows little about cars, but it sure feels that way. Stafford has lost my business.
Very Helpful - jtino89
I purchased an ALFA ROMEO from AL sight unseen. He made the process very easy and was easy to get a hold of! Trying to contact a salesman via a call center is miserable. Al made sure I never had to do that.