Great work!!! Great Service!!! Great People!!! - Mustafa
Great work!!! Great Service!!! Great People!!!
I am honored that I had the opportunity to meet Kevin the owner of this dealership, and learn more about Alexandria Hyundai. Also I met with Gerald the service manager, who is an awesome service manager and great gentleman. They both treated me like family and took care of my car AND SAVED me a lot of money. They really SAVED me a lot of money. And I was very happy with the work that was done on my car; I almost did not recognize it.
I highly recommend Alexandria Hyundai. Go visit them and learn about this local business, It is owned by a local family who cares about their local community and they will treat you like family.
CPO Passet Sale - VW2016
My misfortune.... I had to get another car due to my car accident.. I got up with your dealership and met your sales staff. I met Everett and inform of my selection and specific budget. So he kept me inform of any vehicles, and on 30 Nov. He mentioned to come in and see a selection of a vehicle. So I drove it and looked it over and arranged tp purchase. He was there from the beginning to the service. The service manager Krystal had the ordered part had and even though I arrived at nearly 30 minutes. still managed to have the part installed. They ensure my concerns and little issues were resolved. Ty
Top Reviewed Specialists At This Dealership
Bought my new sonata - DABU_LISA
I was treated very nice! She was very knowledgeable on the car! I would recommend Andrea Allen to my friends and family! I appreciate everything she did for me!!
General Sales Manager
Professional staff - nelson
Very professional staff from the moment you walk into the dealership. No high pressure sales approach. The dealership was spotless with a nice showroom. I was shown around the store by the salesman including the garage area where the cars are serviced as well as introduced to key personnel like the technical advisors. I was made to feel that this was a place I could trust my new car to.
My sales agent, Matthew, made my experience seamless and was very knowledgeable about the car I was going to purchase. I was treated as though I was purchasing a brand new car, not a used car.
A great first car buy - Clownentusiast96
I came here for my first car purchase and it couldn't have been a better experience. The dealer Kevin made sure to take me through all of the process slowly and took the time to explain everything in detail to me as did the man who did my financial work. Overall a great experience where I got the car I wanted
Auto purchase - Dani3823
I had such a great experience purchasing my 2019 Kona!! Everyone was very welcoming, friendly and helpful!! I will recommend as many people as I can to go to them for vehicles!! Thanks for all you guys do!!
First Audi-Best Dealership ever! - Fudas got an Audi
We got a 2019 Audi A3 this last week. I have had numerous brands of vehicles from dealers throughout the United States and never had the experience I did at Tysinger. It was an absolute pleasure. Leon, our salesman was amazing. He was on top of everything and had a great attitude the whole time. The sales manager greeted us and was apart of the process from A to Z, which I have never experienced. He found a way to get us the best deal possible and thought of our future in regards to where we will be financially. I am going on 20 years in the Navy and the sales manager leadership was on point. I want to work for a team like this when I retire in August. Thank you all for the impeccable service and allowing us into your family. Oh, the car is amazing as well. We will be back in the future.
Hyundai Brand Specialist
Audi Brand Specialist
Hyundai Certified Advisor
New Car Purchase - intrudersforever
Bought a car from Steve Trevor last year. He was able to get me a trade into a new car for very little down and maintained the same monthly payments.
Service Appointment - Marcmlsports
Had a scheduled appointment for the 11,500 mile check and oil change. Was pleased with customer service provided. And the information provided to make a decision on all service needed on my vehicle.
Purchase 17 Tucson - blbrown530
Great experience from salesman to finance manager, had a minor issue and it was fixed immediately, strongly recommend Lynchburg craft hyundai, never felt attacked and everything was explained clearly
Amazing service! - Tonya42117
I recommend First Team Hyundai to everyone! They went above and beyond to make us happy. We ran into a couple of roadblocks with financing and time was no issue to them. Everyone was patient and worked with us for as long as it took to get me financed. Now I’m driving my brand new 2017 Veloster!!! Thank you for everything First Team!
Awesome Experience - summerdude
Had a great time buying a Hyundai here. I was treated great and I am now happily driving a car from Jim Price. Will go back again
Buy somewhere else - Unhappy
I will never purchase a car from Robert Woodall Hyundai again. I was sold a car that needed to be fixed the next day,the window mechanism was broke. it has bad tires, bad brakes, and needs an alignment. How they test drove when car came in and did not realize this I can’t figure. When they take you on a test drive so none of these issues show because they know if you go faster you will notice them, smart. That car should have been fixed before it went on the lot. We had to go back about 5 times in two weeks to get things “fixed”. The window is fixed but we still have cupped tires and car is out of alighnment. We have been lied to by the sales manager. We were told the tires were cupped because it sat so long and that it did not need an alighnment after being told by service manager it did need alighnment and should be fixed. Sales manager did have us bring car back for alighnment howerver I donot think the alignment was done or not done right as the car still pull left. We should have gotten new tires and alighnment and brakes. If this is the caliber of car they car don’t waste your money or time.
A decent dealership would fix the issues to make the car with no issues.
New brakes, new tires, and alighnment top off gas for the MANY trips and miles put on the car and review would be better.
Buyer review - Colorsmyheart
I bought my 2013 only 1 previous owner hyundai sonata in 2017 with only 23,000 miles on it . To me this was the buy of a lifetime , I just absolutely loved the car. Until 60,551 miles later I found myself broke down on the side of the road. Since i kept up with maintaince on it . I figured it was minor , to my surprise I need a whole engine . Seeing that the car is in good shape and that I basically just bought I call the dealership and it's nothing they can do since they said my warranty ended at 60,000 miles . Being that I am a single mother this is heartbreaking and I'm forced to make payments on a car that doesn't work. This is outrageous and they showed no compassion to my situation. I wish there was a way I could solve this.
GOOD SALES, HORRIBLE SERVICE - Jerry
Sales was very good. Jim Burke very knowledgeable and helpful, ...5 stars. The service department is the worst I have every been to (and I am 70 yrs. old so I have been to many). Have taken my car there 4 times and it has been a disaster every time! I have an Azera and a Genesis. I am suppose to get free maintenance on the Genesis but it takes all day to get my free oil change, 3 days to schedule a check engine light (went to Hall Hyundai and they did it in 10 minutes for me). Took my 160,000 mile Azera in for a recall item so I figured I'd get it inspected, and the oil changed. Signed up for one of their on-line specials 2 months before my appointment and then after I leave the car they tell me it was 'a clerical error' and they wouldn't honor it. But they did start the work and wanted me to pay for what they had done, a $89 synthetic oil change and the 64 or something point inspection. They then tell me my car failed inspection due to bad suspension (cracked bushings). So it takes 6 hours for me to get my car after they only did an inspection oil change and the 20 minute relay install. I went into the work area and there is only one other car in there (at noon time) besides mine. They tell me I also need another $600 worth of stuff, like oil leak but they can't show me the oil leaking. I took my car down the road to the service place I take 2 of my cars and they showed me that the "cracked bearings" were just a hard line of dirty grease. They wiped it with cleaner and 'presto', the crack was gone and my car passed inspection. Williamsburg Hyundai service is shady at the least, and how they keep that rude Jon guy is beyond me. I have seen him being rude to other customers also. I suspect the 5 stars they are getting are from family and friends. For me, I am done with Williamsburg Hyundai, I'll skip the so called 'free service' on my Genesis and will happily pay for it and get my inspection, oil change, and tires rotated in one hour. Needless to say, these very poor experiences at Williamsburg Hyundai and with their service manager Jon are a major factor in my search for a new car, to replace my Azera.
Great auto experience - jtjr1
A nice place to do business and all of the people were extra nice and helpful. They answered all of my questions and helped with financial options available to me.
Sales Team will lie, cheat and steal - NavyDiver1
I'm in the market for a new vehicle and called these crooks. I agreed upon a price for the vehicle I was interested in over the phone , but when I arrived it was a bait and switch. The circus of crooks sales team uses standard high pressure sales tactics used at used car lots. I have bought new vehicles for over fifty years and these crooks are by far the worst new car dealer I have ever dealt with. If you like wasting your time and hard earned money dealing with crooks this is your place!
Friendly staff. - Ats
Friendly staff. Not pushy. We were in and out in around an hour. They had the car I asked for waiting me for and they didn’t try it up sale.
Service visit - woodlawn
Everyone at service center was great to work with. Very pleasant and helpful. Will be visiting the service center in the future. Thank you very much.
Overall Ok - San-san1
I went there only to see cars (not thinking of buying). I had test drives of two cars. Manager was on the counter. sales representative Tom Kim was very helpful and the mgr, Lio was very prompt and quick to offer best price. He was not pushhing at all.
Accountant’s service was very poor and made frquent mistakes on paperwork (interest rates, terms, fees, discount etc.) but every mistakes were to make me pay more... so hopefully was not intentional. Thereofe on overall I think dealer desserves 4 stars.
Fair, Precise, Pleasant, and Rewarding - johnatford
I cannot say enough about Harrisonburg Hyundai and particularly Lee for the recent process and purchase of our new car. Having worked with Lee Cain previously in the pursuit of a new car for my son, it became necessary to postpone the transaction as my son reconsidered after Lee had worked so diligently to find him a new car for a price he could afford. This time, as my wife and I searched for a car for ourselves, we remembered well the time he spent as well as the knowledge, skill, and professionalism Lee displayed previously even after the sale did not take place. It would have been very easy for him to express displeasure toward us after the efforts we expended. We congratulate Harrisonburg Hyundai for its association with employees and people such as Lee as well as others who so generously extend to their customers quality care, compassion, and consideration.
Repeatedly a fantastic service experience. - bmhoyle
I did not purchase my vehicle here originally, but after my experiences in the service department, I will definitely be buying from here in the future (hoping that what I have experienced in service translates to sales, too!). I have owned my 2015 Sonata for about a year, and have had to deal with service two times during that period, both times at Malloy Hyundai. I am CONSISTENTLY impressed with the quick turnaround, the lack of pressure, and seeing the same folks each time. Heather Moore (who I've seen twice) and Stephanie Z. (just this time) are both terrific to work with as service advisers, and I never feel like I'm being pushed to buy something additional that I don't need. Both times, I have had warranty work taken care of, gotten great deals on oil changes, and just been genuinely happy with the process. Quick and painless, not pushy on services, and just very nice to deal with. The one time I had to call parts, I also dealt with someone who was both nice and eager to help.
Excellent experience and will use over and over again. I've actually "broken up" with my neighborhood mechanic for the dealership, something I thought I'd never do. Keep up the great work.
Only at Pearson Hyundai - csp
Purchasing my new Veloster was not planned, surprisingly while I had an appt for service that morning, Mr Mo Basri approached me asked about my soon to be traded Elantra 08. However, I have enjoyed talking to my sales person and showed me the veloster, I instantly loved it. He is truly a gentlemen of his words and delivered beyond anybody else I have ever met and that alone restored my trust back to purchase a new car and deal with Pearson Hyundai. Mo thank you for being remarkably straight forward.
In the market for a car - Goodtimes03
I was looking for a car for the last month.could only get to the dealership on the weekends cause of my job.I was contacted by Celsey Sutton.She knew the inventory ,searched for all I needed in a car is professional,orderly and keeps you in the loop and stuck with me for a couple of weeks until I was able to make a purchase.I went in thinking I could only get a used car but happily drove away in a 2019 Elektra.Thanks to the whole team for getting me Rollin in style,a smooth process and the green tea from the waiting room! I'll share with friends and family in the market for a car....Go to Pohanka and trust Celsey to guide you through! Thanks a bunch-Floyd Lucas
Incompetent service department - michelbarbe1
This is an amendment to my first review 1 years ago. The sales portion of my experience with Safford Hyundo was great but it stopped there. At 7K miles, I started having transmission and a rear suspension clunking issues with new 2017 Tucson SE. I visisted this dealership 4-5 times and always got the same answer - unable to duplicate problems. I did test drives with the mechanic and the shop Foreman and Service Manger also did their test drives and again, nothing found. The staff of the non-existent service department never called me to advise me on the status of my vehicle. I had to take time off work to go there to get partial answers. I left my new car at Safford Hyundai for extended periods and nothing was fixed. When I called Sales Manager Scott, he never called back. Service Manager Peter did call back but only after several calls from me and many days after. Fed-up of Safford Hyundai, I brought my car to Malloy Hyundai. Within a few hours, they had diagnosed my transmission issue as 2 solenoids and 1 wiring harness being defective in the transmission which were replaced. This fixed the transmission issue properly. All in all, I DO NOT recommend that you step foot in SAFFORD HYUNDAI, especilly if you have the intent of dealing with their sub-par service department.