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What a painless and pleasant experience. No... - KevinB
What a painless and pleasant experience. No high-pressure sales tactics, plenty of discussion, fair and dicker free pricing, easy purchase transaction, a good pre-delivery walk thru, and even support after the sale. What more could one want? Our primary interface was with Scott, as we were looking at a used trailer on the lot. At no time did he push us to look at anything else (i.e. new). Once we asked what else he might have in a similar size, he took us through a couple of other models. None were quite right for us, so he explained he had some others due for delivery. He provided us information on what was coming, and we went home to do our research (including a walk-thru video Scott himself had done earlier in the year). Scott let us know when our preferred model showed up and we did our own walk-thru to see if this was the one. It was. Thanks Scott and Dodd RV!!
Waited to be helped outside. Someone finally comes out... - M P
Waited to be helped outside. Someone finally comes out not friendly at all. Not helpful was directed to walk the lot they had units opened. Noticed other clients having conversations about their needs and being provided detail. Found two units I wanted more info on and also curious why directed only to the used RVs would have liked to see new. When I walked back up no questions, no acknowledgement of anything. Guess they judged by my looks and assumed I couldn't or wouldn't buy. Certainly different how they treated everyone else who pulled up and was greeted right of way and even walked around the lot showing them units. No thank you, no do you need help - nothing. I will take the info of what I liked elsewhere to purchase.
Christopher has been a pleasure to work with and done a... - randalljr2007
Christopher has been a pleasure to work with and done a outstanding job caring for our needs! At this point the dealership experience has been good. I am waiting for my camper to be delivered. If its not delivered as scheduled, I may have to change my review. Communication from the delivery driver has been like "crickets", so its raining and I am waiting. However, Christopher in sales has been a pleasure.
Dodd RV of the Peninsula