Great Buying Experience - Sandy693
Our entire experience from the front desk to the parts department was awesome. The dealership welcomes you with warm baked cookies and beverages to begin the “at home feeling”.
Scott Hudgins was our salesman, he was never pushy about the sale but a wealth of knowledge about all trailer trailers on the market. We felt he gave us all the information we needed to make a clear decision. He was honest and told us the good and bad about the models we were looking to purchase.
Arnold Smith is the Business Manager at the dealership. Even though we did not finance our camper we were given excellent rates and terms. He explained all of the warranties; additional protection products and the advantages to having the dealership do annual inspections. He explained all of the financial data in detail and provided copies of all documents to us.
Before leaving we were given a thorough walk thru explaining all aspects of the set up, normal use of all features and how to winterize the camper.
Last but not least we were taken to the parts department where we were guided on the necessities to begin camping.
Thanks Dodd RV for a great buying experience.
Great experience buying an RV - HDTOBX
We had been researching RV's for about a year. We went to the Tidewater RV show and looked at numerous models and sizes. We went back to the Dodd RV booth 3 times to talk about the Wolf Pup. Very knowledgeable and accommodating took us all around the trailer and explained everything. We purchased the trailer at the show and set a pick up date for February 2nd so the trailer could be prepped and Duratain treated. We had numerous progress calls and when we arrived Robert met us and took us over to meet with Steve so he could give us a tour of the trailer. We had to leave and come back and Steve came back in on Saturday to finish the tour and set up the hitch.
One of the papers was wrong and needed to be signed again. Cris and Brian drove down to our house so we could sign the paper.
Fantastic group to work with. We highly recommend them if you are looking for an RV. So easy to work with, helpful and knowledgeable staff. Everyone we met greeted us with a smile and a helping hand. We are very pleased and satisfied customers.
Untruthful dealership - Sam,iam
They said, "Don't worry, we'll make it good," or, "The check for your old RV will be mailed to your home, or "The part it on order." ...don't believe them. Now they're out of business and I have little to no recourse. Apparently, they have no conscience or awareness of honesty.
Dodd RV of the Peninsula