66 Virginia Kia Service Centers

Best Service Shop Ever for Heavy Work Trucks - tuckemail

5 Star service all the way. 4 star on price just because they are expensive, but you get what you pay for. This last visit they found a leak I didn't know I had. Saved me a major hassle with traveling out of town. I love this place. Mike always takes care of me.

Outstanding - David

The best experience I have had from any service provider - ever. Highly recommend and a big shout out to the two who made it all possible - Tamara Shaker and Erick Cosme.

We received a letter about recalls from Kia, one had to - David Mount

We received a letter about recalls from Kia, one had to do with the steering column one had to do with the engine itself with the software, and one had to do with the airbag I believe. The car was operating fine until I took it in to West Broad Kia for the recall issues and then we got the car back. The car couldn’t accelerate properly. I took the car back the same day had them look at it they replaced the sensors again, next day I’m back up there for the same reason. They have now had the car for a month. The car has not been repaired, nor have they supplied me with a loaner or rental car for my wife to use in the meantime. And the communication has not been great. I went down to see the manager and he said they don’t give loaners. They do provide a rental when they determined there’s a problem. They determined that the engine needed to be replaced And I can’t even get an answer to if they’ve gotten the engine yet or started the repair. And they still have my car and I have no way for my wife to get around. Not very happy with the service. Not very happy with the communication. I will not buy it be buying any cars From Kia in the future, nor will I take my cars there for service. I believe the next phone call I make will be to my attorney. Do not take your car here. Very unhappy customer.