1,342 Virginia Rivian/1000 Service Centers

Got in and out quickly on recall items and very efficient - D

Got in and out quickly on recall items and very efficient transportation offered to and from the shop

This dealership has worked with me many times and I've - Fred

This dealership has worked with me many times and I've always been able to get the issues at had resolved in a reasonably timed manner. Teeia Young was very helpful and was the main reason my service was so smooth. I would recommend this dealership to anyone in the area.

Fantastic service and very helpful. - Ali_alrasheed986

Fantastic service and very helpful. Always find the best solution to repair my car. Excellent service. Friendly staff who show me what they have done .

DARCARS – Fairfax Honda: This is an unsolicited review. - Rich A

DARCARS – Fairfax Honda: This is an unsolicited review. The Dealership and Senior Consultant (Keith Derrickson) are absolutely OUTSTANDING! Keith always gets it right the first time! By far, he is the best Service Advisor at Honda we’ve worked with over the years. Some words that come to mind are: Professional, Customer Oriented, Knowledgeable, easy to work with, and much more. Thanks for having the caliber of folks like Keith on your staff!

This dealership was able to get me in and fix my car in - bobaker

This dealership was able to get me in and fix my car in one day. The service people were kind and helpful. The car was cleaned and vacuumed when I received it. Will definitely bring my car back there for future services.

Just not the experience I was hoping for. - rntoni

Just not the experience I was hoping for. My salesman didn’t seem confident in his explaining of my vehicle. I bought vehicle in November and inspection was due in June. I thought new car would come with new inspection. I did not fell valued during the experience. And this was disappointing because of thinking this is my last car I will Probably buy. Getting near retirement age. And disappointment with service center

I just needed a Virginia Safety Inspection of my Sprinter - radarnav

I just needed a Virginia Safety Inspection of my Sprinter Motorhome and managed to get one that day. Service recommended a wheel alignment and I added it to my service ticket and it was done the same day. This dealership has an excellent service staff and a clean facility. I would only recommend that their service discount promotions were automatically applied to our billing statements. I didn't expect to have a wheel alignment service done and did not have a way to apply the savings applied to my ticket before picking up the vehicle. Being retired, opportunities to save some money is an important expectation. I forwarded my request to apply the discount, but I guess it wasn't possible or too late. Overall, I would recommend them.

Great staff and service. - JTV

Great staff and service. Alex, in particular, was very responsive and accommodating. Plan to return again.

Efficient and the job was done perfectly. - Sandra

Efficient and the job was done perfectly. In addition, they gave me a ride to and from the dealership.

Antonio did a awesome job servicing my Kar. - nettaboo2323

Antonio did a awesome job servicing my Kar. He wuz very professional, well manner, n made sure I wuz ok will my service!

Fast and friendly service. - Naenae

Fast and friendly service. I have purchased three cars from this dealership and always pleased.

Wendy is great! - Smith E

Wendy is great! Dealership isn't. I spent over 2k, for brand new tires and other part for my truck. Unfortunately, I left the dealership with a dirty truck especially the tires which I spent the most amount of money for.

Flow Toyota is fortunate to have Leslee Parsons on their - patsylee27

Flow Toyota is fortunate to have Leslee Parsons on their staff. Not only gave we purchased a vehicle from her, we drive 75 miles from Fredericksburg to have our car serviced at your dealership. This past week Leslee was able to coordinate body repairs and painting of our 2022 Highlander with two different Flow Vendors. Because of her it was seamless and the work amazing. She also went above and beyond to arrange a loaner car.. she did in 24 hours what could have resulted in multiple visits. Thank you Leslee and Flow Toyota!

Very great service and timing. - Habibamouzg

Very great service and timing. It was excellent. I wish every dealer like that. I recommend it for everyone. If I’m looking for a second car, I gonna come back to them.

Had the BEST experience here yesterday! - naidasmk

Had the BEST experience here yesterday! Came in to drop off my baby for new tires. Sat down with RHUDY BOTBOL who discovered my appointment wasn't in the system for some reason. Not to worry though, he took care of it all ASAP to include getting me a fabulous loaner! Got a call when it was ready and the loaner handoff was a breeze. Paid for the tires/service, chatted with Rhudy for a bit (super nice guy), grabbed my car and told him I'd be back. Great first experience here! 😄

Great service! - mcusick1

Great service! Preston Hall did a great job with our 2017 Escape and 2019 Subaru! Preston goes above and beyond what was expected, thank you Preston!

The last time I had my truck there was like the 5 or 6 - Shawn

The last time I had my truck there was like the 5 or 6 time I have had it there because of the check engine light in the past 6 months. I don’t believe the problem is being fixed. I asked Destiny if y’all could do a State inspection while it was there and she said yes and later said they did it but when I picked up the truck they had not done it.

The service advisor Jorge was very helpful, knowledgeable - CR27

The service advisor Jorge was very helpful, knowledgeable and friendly. Great customer service! Thank you.

I went in for service on my Chevy Blazer, previously - A dupe once

I went in for service on my Chevy Blazer, previously having had good experience with their service department. I was sorely disappointed with their overblown estimates for work I have since found was not required. The work they did do was extremely sloppy and transmission fluid after a flush has been found all over the underbelly of my car. Dripping on my garage floor for the last few weeks putting my dogs at risk is the worst thing I can say about them though. I would never recommend them!

Monte Sanford was a tremendous help to me by explaining - adonnal

Monte Sanford was a tremendous help to me by explaining and demonstrating how to unlock the "kiddie lock" feature on the rear passenger doors of my 2018 Toyota Corolla. I was ready to drop the car off for "Early Bird" service and be without my vehicle for several days...he came out and showed me how to solve the problem and I was back on the road in 15 minutes!! That is great teamwork between sales and service! Thank you Monte!!!

Simply put this is THE best dealership and mechanics in - JAG

Simply put this is THE best dealership and mechanics in Virginia. I only go there for purchasing vehicles and getting work done. Five stars and if there were more stars I’d give them. Will is the best. He fully explains everything first, shows you the things you don’t understand, and through him my understanding g of the issues made perfect sense. He goes above and beyond and his customer service is not seen enough these days. Will is the reason I fully trust my purchases and work done here. Hands down the most knowledgeable and professional person I have met.

One of the most unprofessional people I have ever came - Midodaud

One of the most unprofessional people I have ever came across absolutely needs to re train every employee they got

Evan Ball helps me every time and is the most helpful - Sofia M

Evan Ball helps me every time and is the most helpful person I have interacted with at a dealership. Always helps me in a short amount of time. Thank you!

My wife had a problem with her new RAV4 leaking oil after - rbkennedy1950

My wife had a problem with her new RAV4 leaking oil after another dealer changed the oil. We live in NC but she works in VA so I called Sheehy to have them take a look at the problem. They got her in that evening after work and replaced a improperly installed oil filter for he free of charge. Their customer service was outstanding. I'm thrilled that there is a Toyota dealer near where she works that I can trust when she is away from home.

Rico assisted me with a few minor maintenance items on my - alizbeth45

Rico assisted me with a few minor maintenance items on my jetta. The cost was reasonable, the fix was quick, but the personal touch was exceptional. From the greeting to the finish (I waited for the vehicle), Rico was pleasant, personable, and efficient. I highly recommend!

Outstanding service department! - JimD603

Outstanding service department! Ms Pam Willis and her service techs always do a superb job on my vehicles. They listen to my concerns and they note items I need to be aware of while they perform preventive maintenance on my vehicles. They know that I rely on my vehicles - I've been a customer here for 22 years. I drive 90 miles one way to get to this location and pass by at least 4 other VW dealers as I drive the distance. Ms Pam Willis and her techs have earned my loyalty by earning my trust. I've purchased 3 VWs here over 22 years and I'll keep buying my VWs here.

The work provided was done well and addressed my - ghstarks

The work provided was done well and addressed my automotive problems! Customer service was also provided well and much appreciated!

Horrible service department I detailed extensively in my - VH

Horrible service department I detailed extensively in my google review. Never would have bought a Hyundai knowing I had to deal with this place

Great dealership! - trfarmer

Great dealership! Jonathan Besuamlak is a super Sales Consultant. He is professional, knowledgeable and a good listener.

I had the BEST experience with Josh Ruiz in the Service - KQ

I had the BEST experience with Josh Ruiz in the Service Department. From my initial phone call to check if a loaner vehicle would be available, working through the maintenance codes / services needed, determining options to replace tires, going the extra mile to reserve the parts for a recall item, applying a service discount, to picking up my (freshly washed) car, Josh was knowledgeable, helpful, and friendly. I called my spouse to confirm something from prior maintenance, and Josh was considerate in talking to both of us. When I picked up my car, he remembered that I had mentioned an upcoming road trip, which confirmed to me that he viewed me as an individual, not just the next job in line. I expected getting car service was going to be a painful experience, but Josh really made it pleasant. The next time I need service, I will be sure to ask for Josh Ruiz by name.