I had a GV70 serviced at Genesis of Kirkland. - DJPERRYWA
I had a GV70 serviced at Genesis of Kirkland.
I was misled on the fuel additive, and services were recommended that were not needed.
I immediately left after my oil change and went to two other dealerships and a foreign car repair shop; all three stated that the one item they stated "needed immediate attention," the $239 cabin filter, was fine until the next oil change.
Keep in mind this vehicle had approximately 7500 (e) miles on it at service yesterday, but was bought as certified from a Genesis dealer. All filters had been changed at 4150 (e) miles.
This means that approximately 3,350 (e) miles were put on the vehicle since all filters, etc., had been changed.
The second highly recommended work was the sunroof drain, A/C system cleaning, and an alignment, totaling $750. Again, I declined.
Since no sunroof, I do not need it drained.
I do not think I need an A/C system cleaning since it has not been used, and it has 7500 (e) miles on it.
The alignment was needed, and I completed it yesterday at Les Schwab for $146.00.
Oil change, fuel additive, junk fee of around $38, plus a 3% fee for cc use total bill was around $376.
If I had agreed to the additional service, it would have been $1365.00.
This is for a vehicle with approximately 7500 miles on it.
Genesis is a great vehicle. I have owned Genesis in the past.
I feel that this dealership lacks integrity, at least in the service department.
I will not be back.
Now, if you want to go to a GREAT Genesis dealership, one that has integrity and will treat you as they should, go to Portland Genesis.
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