Car dealer Aaron - Car guy john
Aaron is an excellent salesman and fine person. The green Kona suits us! Aaron took time to show us the overall function of the car.
Top Reviewed Specialists At This Dealership
Not just an oil change - Indy87
I brought in a used vehicle I just purchased knowing it had some issues with it. Brian understood right off the bad that I wasn’t trying to drop a bunch of money into it. He did however tell me everything that was wrong with it and cleared up some issues about what I “thought” was wrong with it. Anyways, I got all the work I needed done and didn’t break the bank and I felt super comfortable and happy as my car just feels a lot better than when I picked it up. Also I haven’t really met someone his age who is as professional! 5 stars I’ll be back.
Sales and Leasing Professional
Earning a customers trust and loyalty again. - TWILLY13ROCKS
We were loyal Hyundai fans with Hallmark years ago buying 3 cars there, after ownership changed customer service really changed and we were like many others dissappointed. It felt strange when we bought are last car not buying a Hyundai. We were thrilled when I called recently to check on Tires for Life program for our Entourage Van recently and heard about the new Spokane Hyundai. I had called expecting to hear from prior company that sorry sir you haven’t been here in quite sometime and not honor the program, Instead I met Alex. He modeled the customer service we have always valued so much and he asked for us to bring the van in and they would take care of the tires. He explained there goal is customer service and build trust. That’s the relationship customers hope to find these days and it’s rare. My family and I once again have a car company we can bring our friends and family to for years to come. Thanks for all your help Alex, it’s good to be back with Hyundai.
Best wishes and Merry Christmas
Internet Sales Director
Smooth and straight forward process - May
Jessica was a fantastic sales representative and helped me purchase my new 2018 Hyundai Elantra with little hassle and stress. She was very personable and professional while walking me through the numbers and was able to get me a good deal on the car. I want to thank Jessica for her hard work and dedication to her customers!
Amazing Customer Service - Juno
Doug's Hyundai has the most amazing staff. I purchased a Genesis G80 on April 5th from Leo Rojas, he was very informative, listened to exactly what I wanted and gave me just that. The process from beginning to end was quick, painless, and finance was a breeze! No pushy sales people that try to get you to purchase something you didn't want. I heard employees speaking multiple languages with other customers which is not something I've heard at other dealerships, so that's a bonus for those where English is a second language. The car itself was cleaned up and delivered spotless with a full tank of course. I would recommend this dealership and Leo to all of my friends and family!!
Straight Shooters are the best! - Morris'
First time in a Hyundai dealer and I am so relieved with the straight forward approach on pricing, transparency and excitement on rebates! So we bought 2 cars!
Lives up to his name - Journey89
King was our salesman and was exceptional.He had a good personality and his transparency and no bs attitude was incredibly helpful at helping us buy our Accent! King and Becky are A++++++
Excellent service - SJC
Have been taking my car here for the last year and a half. Very happy with quality of workmanship received, and the excellent customer service.
New Car - ae7aw
Great dealership and customer service. This was my second new car from Rairdons. I will recommend Rairdons to friends and family. Thank you for your support.
Super accommodating and knowledgeable - Pacificgirl21
My friend and I went to rairdons on a whim after my recent job promotion. I’ve always wanted a Jeep and jay laclair was so helpful and showed me all the different models to find the right on for me. My dream Jeep is a bit out of my immediate price range but I know in a few months I’ll be back to see jay again. Thank you!
Slappin lipstick on a hog....rattle can restoration. - Raptor
Went in to look at a 2010 Ford Raptor. It was in decent shape but the whole undercarriage had been rattle caned black...even the exhaust and tail pipes. Not sure why they thought this would help the value of the truck. The outside facing frame was painted but the inside was not...you could even see areas with light to no paint where they were too lazy to bend over. The motor was filthy...you would think of they were trying to "spiff" up the truck they would have steam cleaned the motor. They also sprayed way to much "new car smell" inside. The truck ran good and shifted well but the u-joints were super worn and clunky. I asked if the did a mechanical check on he truck and I was told "we did a safety check, and did an oil change" . When I asked if the did a compression and leak down check they said it runs fine so no. If a dealer is going to sell a "specialty vehicle" like the Ford SVT Raptor they should be aware of the service they require, and issues that can arise from not being serviced correctly. So Dealers.....please don't try and make a vehicle something it is not by spray canning the crap out of it....it just cheapens your dealship, and taints your credibility. The upside is I worked with Leon Scott and he was pleasant.
Thank you - Jjsexymf1
Titus will ended up contacting me and traded the car for one that is in much better condition. I appreciate them for that. Thank you for helping into a car I can be proud to own
I bought a used Acadia from them about a month ago. Car has only been in my possession less than 2 weeks. It’s been in their shop the rest of the time. When I got it back last time, it even said on the receipt “did not fix oil leak”. That was one of the big reasons I took it in. It also said a huge list of things leaking or needing fixed and they didn’t even tell me in person. They refuse to fix it and now I have a car that I paid $20k for that needs thousands of dollars worth of work. I had to cancel my plans to drive to the beach for vacation because I don’t even know if it will make it. The 2nd car we bought the same week had the tires blow out while on the freeway.
I will never buy another car from these guys and am sick that I’m stuck with a car I don’t want to drive.
The only reason I give that one star is because they did give me a rental car and the parts department got all my ordered parts in quick and without any hassle
*Editing to add that I reached out to my sales person and the GM 3 days ago by sending an email. I haven’t gotten a response from either. This shows me they just don’t give one single xxxx about their customers or my situation. Bad form....
Really fun! - KCaiside
I bought my new 2018 Elantra from Nick Diamond, and he made the dealership a fun place to shop around. I wasn't even sure what kind of car I was looking for, but he helped me identify what would best suit my lifestyle and save me the most money. Thanks again Nick!
Large inventory - used car
It was a busy day at the dealership, but we got the attention needed. Large inventory of gently used cars. We looked at several other car dealerships and found that Auburn Hyundai had what was best for us.
Great Sales Staff - Seahawks12
Our sales person was Darren Archer and he was great to work with and we got great truck from them.They get a big thumbs up for there excellent salesmanship.I would send m friends there way if they are looking for a car
Ryan and Dan are great - fordprincess1
My friends bought a car during a sale and called me because they knew I was looking for a car for my daughter. Ryan and Dan took great care of us and my daughter loves her new car!
GREAT CUSTOMER SERVICE!! - Justin
The folks at Columbia Ford could not have been nicer and friendly! They were honest, kind, and very fast in processing our new vehicle purchase. They explained all of the car's features and took great care in making sure we felt very comfortable with our decision without any pressure whatsoever! Thank you for a wonderful car buying experience!!
Assistant Service Manager
Haselwood Volkswagen Hyundai
Speck Hyundai of Tri-Cities
Service Drive Manager
Financial Services Manager