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JLR Seattle is always top notch in customer service.... - Chris Garcia
JLR Seattle is always top notch in customer service. Since I purchased my 2021 Discovery I’ve had nothing but good things to say. On my last minor service appointment, Gabe was very helpful, professional, and friendly.
Top Reviewed Specialists At This Dealership
Neda was great and helped me find the Velar that I love.... - RATANNER
Neda was great and helped me find the Velar that I love. Friendly sales office, very welcoming. No hassle, everything was handled efficiently from start to finish.
Sales and Leasing Consultant
Sales and Leasing
I have bought 3 cars out of state, 1 of which was from... - amsk83r
I have bought 3 cars out of state, 1 of which was from Washington so I thought buying another one from the state would be pretty smooth. Unfortunately, it was the worst experience possible. First, the communication with this dealership sucks. The Sales Manager Joe Belshaw never returned any of my calls even after leaving multiple voicemails. I eventually got ahold of him and he pulls this BS of "you have to do a credit application for you to purchase the car per washington state law" He's an idiot. I know you get a kickback from credit applications.. I have outside lending which you were aware of and there is NO LAW that states I need to do an application. You didnt have to lie and because of that, you are now getting this review. I would give you zero stars if I could. It's unfortunate because I really wanted to purchase the 2018 audi S3 but for the trash service I will not be doing any business with this dealership. The sales associate Charles, I appreciate you trying to help but I am going to pass. Joe, next time take buyers more serious and dont belittle them or try and sucker them into doing something that is not required. I don't often write reviews.. even for bad experiences but the sales manager really ticked me off so I want to make sure he is aware and I will be sending this to Jaguar corporation as well.
Don't trade in your vehicle - Jeep7090
First off, the salesman that helped me was great, he answered all of my questions about the vehicle I was interested in, and I really appreciate how kind and professional he was. However, I was less than pleased with the trade in value that I received on my old jeep, especially in regards to the new studded snow tires that I just had placed on my jeep a few months ago. I was not given any additional credit on them, and when I requested to have them back (I can easily sell them for $500 locally, or trade them in as credit for a pair that would fit the vehicle I was purchasing) I was blown off and pretty much told that they were going to stay on the jeep, even though I have the summer tires for my trade in jeep and could swap them out for the studded snow tires. Based on that experience alone, I have no intentions of recommending Jaguar Land Rover Spokane to anyone, or purchasing any vehicles from them in the future. If the gentleman that did the appraisal for a trade in value would have been willing to accommodate my request in regards to the studded snow tires, or added the value to the trade in price of the 2005 jeep, I would have no issue. However, I feel that they saw a single mom and felt like they needed to take advantage of her.
Different statements from sales and service - sarmad.siddiki
When I bought the car I had concerns regarding mantianance costs, the sales guy told me that you can get an oil change from anyplace and bring in the car we will re-set the service light for you, you don't need to worry about all the mantainance on a new car. Awesome bought the car. Year later the service department tottally denies that and says no you have to get the complete service done or you will be fined on end of lease and basically scare you into getting the complete service which is quite expensive. Overall very poor experience please do not buy a car from them.
This dealership is fabulous...great service and salesmen... - pauly1377
This dealership is fabulous...great service and salesmen who know what they're talking about. I'm a customer for life!!
Jaguar Land Rover Seattle
Jaguar Land Rover Bellevue