Find the best dealership for you.
Find good folks to fix your car.
Find the right car for you.
Make sure your car is safe to drive.
Alina was great, got me right in and fixed the problem... - davidpa05
Alina was great, got me right in and fixed the problem with minimal wait. Even though I didn’t have an appointment they still got me in the same day for a check engine light.
Follow up for service parts was good, it just took too... - PHB_2003
Follow up for service parts was good, it just took too long. Body shop technician did a great job in fixing both dents on my vehicle.
Top Reviewed Service Specialists At This Dealership
We purchased a used vehicle from George Gee and worked... - Steve D
We purchased a used vehicle from George Gee and worked with Lonnnie Mellor. He was very responsive, personable, and comfortable to do business with. We would recommend him to our friends.
Do NOT take your vehicle here for service work! - KellyMFenimore
Would give them a zero if I could!
Worst service EVER! My insurance company finally authorized me to take my car to Kuni to be fixed where they found $4k worth of damage Hannah Kia service department either missed completely or screwed up. This was authorized because Dick Hannah employees completely stopped returning my phone calls.
Car is AWD, they put a wrong sized tire on it. Tried to get me to buy new front brakes, car doesn't need them. Installed the wrong headlight and forgot to replace the computer part. But the worst part was that they completely missed the broken wheel bearing they let me drive off with; Hannah told me it was "a broken pin" in my front brake. This has been going on since mid of April 2018, and not once have they apologized to me for messing up. After Kuni fixed my car, I was forced to take it back to Hannah to have the front bumper re-installed because the Kuni technician was unable to hang it correctly due to damage caused by Hannah from hanging the bumper so poorly. Hannah "Jimmy rigged" the bumper, so it continues to not be aligned, and, had the audacity to return my clean car to me dirty (inside and out).
Worst customer service experience ever! This was an insurance claim due to the car being stolen and damaged. Avoid Tim in the collision center and Devon at the Kia Service Department as it was just lie after lie in combination with COMPLETE negligence, especially avoid if you're a female! Honestly, I felt as though no one at Hannah took my concerns seriously, and because I refused to give up, I felt like the "nagging wife" calling repeatedly to beg (nag) them to JUST DO THEIR JOB! It was RIDICULOUS!
This dealership has horrible customer service. We bought... - Beyond Disappointed
This dealership has horrible customer service. We bought the 2019 IPACE- at abt$90,000 with all items on it. Then, it’s had several recalls- to get the car just scheduled for service is a nightmare; then on top of that I had to wait 4 weeks to be able to get a loaner call while they service our vehicles with open recalls. When we get there our loaner vehicle provided was full or trash and dirty and with a charge of only 50 miles! I have called the general manager Joe and left messages because he has not responded.
I decided to also just trade my Jaguar in for another vehicle but now can’t because apparently this vehicle has lost sooo much in value Jaguar will only give $44,000 for it?!?! What type of car loses over 45% of it value in 18 months? Stay away from here if you want customer service at this high dollar price this place flat out SUCKS. I will not be looking to purchase any other vehicle here! I definitely got 100% better service with my Buick LaCrosse CXL purchased in 2012. Which I kept until making the mistake of purchasing a Jaguar from Tacoma. I wish this app allowed you to post pictures of our so called “Loaner” because someone should have had enough pride to not ever let this leave the dealership like it did.
Different statements from sales and service - sarmad.siddiki
When I bought the car I had concerns regarding mantianance costs, the sales guy told me that you can get an oil change from anyplace and bring in the car we will re-set the service light for you, you don't need to worry about all the mantainance on a new car. Awesome bought the car. Year later the service department tottally denies that and says no you have to get the complete service done or you will be fined on end of lease and basically scare you into getting the complete service which is quite expensive. Overall very poor experience please do not buy a car from them.
I advise you to go somewhere else. These guys will... - Thekuddy240
I advise you to go somewhere else. These guys will consistently lie to you! I had a mazda 3 through them and less than 24 hours the started to break down. The transmission control module went out. They did fix it. A couple of weeks later the suspension system in the front was toast. The did replace the front struts but refused to try and take of the back. A couple of weeks later the car was having an issue with staying straight on the road. They held my car for 3 weeks and didn't even touch my car. I decided to switch to the loaner car that I was in. They car was great until a few weeks later the transmission started having a shifting issue. Mind you I had purchased an extended warranty and they refused to even try and fix the issue. They didn't not have any paperwork stating what was done with the car. They sales guy Brandon totally ghosted me when I asked about it. They apparently do not want to do any type of warranty work. So if you do get a car through them just be prepared to have a lot of problems!