37 Washington Mazda Service Centers

Ms. Parker had exceptional customer service and made sure - johnnk1996

Ms. Parker had exceptional customer service and made sure my vehicular needs were met to my standard. Ten out of ten, would want to see again.

Very friendly and professional staff. - TAMARA7

Very friendly and professional staff. Appreciate the video that I received showing recommendations and the service that was completed.

Pleasant, helpful and no pressure. - 18b

Pleasant, helpful and no pressure. My other was filled quite quickly. The whole crew very helpful.

Nice lady. - Kenitograham

Nice lady. Knowledge is great. Very helpful. Clean place. Jennifer was all those things. Hope she goes far. And you should go to college. Thanks b

Ryan in service. - Lbvetter

Ryan in service. Very professional yet friendly..extremely knowledgeable . Took his time to explain. Did not try "sell" the service work. Provided video of all work needed..

The service team at Lee Johnson Kia is superb. - gmsmr97

The service team at Lee Johnson Kia is superb. Jim Mercier and his team of technicians were very professional and polite. They kept us informed and did exactly what needed to be done on our Kia Forte. Thank you so much and keep up the great work.

Trevor Dalton, our estimator was great and easy to work - ymoua2000

Trevor Dalton, our estimator was great and easy to work with. Repair was done professionally. Front desk ladies could have been little nicer.

I had an honest, pleasant, professional, and upfront - D.Davis

I had an honest, pleasant, professional, and upfront experience, add to it, out of state. Only 2 cars available in PNW, my home dealership didnt work out. Car Pros, came through! All transactions settled via text, email. That said, part of my recommendation is based on the "dealership personality." Dean (dealership) was upfront, clear and resonated a sense of long distance trust. I hadn't met ANYONE. I am thrilled owner of 🚗 ... thank you.

First of All - I love my car! - shawndonohue

First of All - I love my car! 2006 SLK55 AMG. It's my only toy and will be a classic someday. My car looks like new! Service was prompt, courteous and exceeded expectations. Only Genuine Parts used. Celelia Cline, my estimator, treated me with respect and knew how important the repairs were to me. If your car is important to you, I would highly recommend AutoNation Collision Center of Bellevue.

Relieved to have problem adequately addressed - WILLIAM R OUIMET

Friendly, courteous, informative staff - .though my vehicle was a 20-year-old MPV I felt I was treated as though I was a valued customer - on two separate occasions I left satisfied that my problem had been adequately researched & addressed & repairs were performed &/or diagnosed expertly - both service managers that I dealt with were excellent - they kept me informed as to how the repairs were progressing & provided accurate completion estimates - the part required to repair my vehicle was no longer available - the service manager & tech informed me what was needed its function & its location & reccommended that I attempt to locate a used replacement - this I did & all is well now. Bill Ouimet, Sandpoint, Id.

This must be the worst auto body shop in the greater - kamuikd

This must be the worst auto body shop in the greater northwest and I have been to some really bad ones. Dick Hannah really needs to hire people who understand the needs of their customers. Car Drop off Dec 21, 2023, was told by Trinidy to only contact her and her Appraiser Ashley on Tuesday and Thursday. I was blown away by this, but OK. After the drop never hear their voices again until I pick up the car on Jan 24, 2024. The process of ONLY communicating with your customer on Tuesday and Thursday is very disappointing and updates only through texted which seem like an automated message is so bad. I would ask many times throughout the day and would not get anything back until TUESDAY OR THURSDAY and even than I would get an automated message. The lack of communication and only doing business through Text is not good customer service. I will take my business somewhere else where I don't have to repeatedly ask for information and also not have to do business through text message and be restricted to ask about my car on ONLY ON TUESDAY AND THURSDAY.

Best customer service - Debbie355

The customer service here is obvious from the first phone call. You are treated well and as if you matter, rather than a nuisance to someone who is in a hurry. These days that's amazing, but this is truly friendly, courteous, and professional service. They had me in and out in the time they stated. Though Jacob was the primary person I worked with and he is customer service at it's best, it was clear that the whole team jumped in to help if someone else was on the phone. So you were never ignored. I've also been assisted by Bonnie in the past at the register and both times she has been prompt but also very friendly. Combined with the reasonable service costs and clear communication, I will definitely be back.

Manager, Financial Officer, and my Salesperson Kyle - Gary L. Crabtree

Manager, Financial Officer, and my Salesperson Kyle Hanson were extremely professional. Each made my CX-5 purchasing an enjoyable time. Michael Crossman did an excellent job on my 5,000 mile checkup. Even send me a video so I could see what was done. That video was amazing!!!

Stand out Upstanding Customer Service - Susan

Purchased CX-5 in 99 degree heat in September '17. It's a terrific car - fun to drive and around 30mpg on average. Our first oil change was complimentary/no charge. Second oil change, that includes topping off all fluids, inspection, car wash and cost of about 60.00 was estimated to take about 75 minutes. Opting for a shorter stay we asked for no car wash and were told that would cut out about 20 minutes. At 90 minutes the car was still in service. A few minutes later our service team leader apologetically offered us the keys and a handshake. He wouldn't take the fee because we'd been made to wait far longer than is customary. That act neutralized any annoyance and is what finds me singing their praises here. They are stand-up - not just shine-on there at Foothills. What a refreshing experience.

Cole did a great job helping me with the purchase of my - DP

Cole did a great job helping me with the purchase of my new 2023 GMC Canyon AT4. He was very thorough showing me all the features of the truck. I highly recommend George Gee GMC.

Fugate sales and servise - Dave w

I have purchased 2 cars from them now, one used, one new, and have a new F150 I had purchased from another dealer close by. Both the new and used car were given two years of free servise (oil changes), which I can drop off for at a moments notice. Their quality of work is outstanding, and is always ready when they hace said it was going to be, and detailed as well! I have never dealt with a dealership as easy and pleasant to work with as Fugate, and will be back to them for any other vehicle purchase I make in the future. Thank you all very much!

Seth and Hector are very honest and genuinely kind! They... - Costin

Seth and Hector are very honest and genuinely kind! They will send you all the information you need to approve any work AND they cleaned my car! Everyone at Mazda of Everett are very professional and the service was fast! I highly recommend.

Too slow. A recall service - Joan

I waited over an hour for a .4 hr recall. Many people came and went. I was the last standing. Why? Because it was a recall? First you quoted 30 minutes. Then it was quoted to take 60 minutes. I don't think so. Appreciate the free car wash but not the wait.