599 Washington Used Car Service Centers

Stand out Upstanding Customer Service - Susan

Purchased CX-5 in 99 degree heat in September '17. It's a terrific car - fun to drive and around 30mpg on average. Our first oil change was complimentary/no charge. Second oil change, that includes topping off all fluids, inspection, car wash and cost of about 60.00 was estimated to take about 75 minutes. Opting for a shorter stay we asked for no car wash and were told that would cut out about 20 minutes. At 90 minutes the car was still in service. A few minutes later our service team leader apologetically offered us the keys and a handshake. He wouldn't take the fee because we'd been made to wait far longer than is customary. That act neutralized any annoyance and is what finds me singing their praises here. They are stand-up - not just shine-on there at Foothills. What a refreshing experience.

Things started off good, but then they did the work... - jameshill

Things started off good, but then they did the work before telling me what the cost would be. I had a telephone estimate then had my truck towed in for them to actually see it. Then instead of calling me to tell me what actual quote would be they just fixed it. The work was good, but the final price WAS going to be more than what was quoted. It wasn't an extraordinary amount, but the principle of the matter is that is not good business. Then when I complained he told me that they would just not pay the mechanic that did the work. It was almost like he wanted me to feel guilty about that. So I told him, how he handled his business with his employees was his business but if he decided to not pay his mechanic for a mistake that he made, then that was poor business. After that he said I was giving him a headache. Oh well, he doesn't have to worry about me any more, or any of the people I tell about that place.

Cole did a great job helping me with the purchase of my - DP

Cole did a great job helping me with the purchase of my new 2023 GMC Canyon AT4. He was very thorough showing me all the features of the truck. I highly recommend George Gee GMC.

I had a problem with undisclosed damage on a used car I... - cvtre

I had a problem with undisclosed damage on a used car I purchased at Everett Chevrolet. When the dealership was made aware of it they did everything to make it right. I was very pleased with the outcome.

The service personnel are very helpful and kind. - mannyop

The service personnel are very helpful and kind. Very knowledgeable, good advice from customer service department.

I scheduled an appointment for my wife’s pilot things... - Tlbonsen

I scheduled an appointment for my wife’s pilot things were taken professionally over the phone and when I arrived Jessica was all smiles and welcoming nature the service went without a hitch everything was done above board and informing me of all the things that were done Jessica again took excellent care bright and meaner and just a pleasant person to be around Her follow-up was excellent and you have a very very excellent employee there that should be recognized and rewarded I called to show my satisfaction and Jason was again another high-quality employee that made me feel valued

Zamora was my service advisor. - USNRet061223

Zamora was my service advisor. She was great. Went for oil change on 01 September 2023 at 3pm. Service was fast and efficient. No issues with Zamora or maintenance performance. Reason I took off 1 star, not all of the staff is friendly or attentive. I pulled my car up to the service bay, only to be stared at by the staff with a blank stare like I was in the wrong place. Zamora was busy with another customer, but she fixed the situation as soon as she saw me, greeted and logged in my visit in the computer system. I travel from near Seattle to get service from Haselwood in Bremerton. It's a 70-90 minute drive. I stuck with Haselwood bc of their flexibility in offering appointments. $299 maintenance pack of 4 is a good deal. Hope to give 5 stars in the future.