Service it’s horrible - Bonjovi
Recently, my Q50 are having issues with the engine. It’s making noises and starts ticking. So I took my car to Infiniti dealership in Milwaukee north shore . I was confident they will 100 percent help me out with the engine noise and ticking. The mechanics took my car and checked less than 10 minutes and they told me that is a normal sound. I was shock he told that sound is normal. I told him “before 30K mile I never heard this noise.” He was very unhappy, impatiently said” I say that’s normal, you understand. It’s normal engine sound in the car”. i don’t want argue and be angry in there. I felt very disappointed because I know the noise is not normal. After 1 week I went to another Infiniti dealership they fix the fuel damper and no charge. What a suck dealership in north shore. Don’t go there sucks.
Overpriced and broke the condenser - Kwasi
Normally I am a fan of Zimbrick but no longer. Brought in an Infiniti ex35 for a new radiator. The price was over $400 more then the top end of the national average. When replacing the radiator they broke the condenser and then had the nerve to charge for that repair...or should I say overcharge for that repair. I am done with this dealership. Plan on going to a repair shop that doesn't surprise you with a bill twice the price as expected.