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Superior service and Knowledge : - Duboiswyservice
Thank You Service Department !! Awesome service
Exceptional Pre- planned appointment for 1030 AM on a Saturday (steering ignition lock and cylinder pre ordered ) . I arrived ten minutes early. The service department and technician started the repairs early and were efficient and experienced ! The technician also identified a recalled " lock actuater" and replaced that part.
The Manager serves lunch to the employees on Saturday and invited me.
Started my service appointment early
Knowledgeable and friendly service staff
repairs were under estimated budget and identified and adjusted fee to include my Honda unknown recalled part
Thank You, Thank You !!
came in no appointment early morning - Danhool
got me in and out quick. friendly. dealership is not anything fancy. waiting area is very sparse and basic. a couple couches from big lots would go a long way.
Mike Sitzman is a Horrible Manager - Nick Nordberg
We bought a 2014 Nissan Pathfinder through the company. We have owned it for three months and have had it in the shop 7+ times since purchasing it. I have been in contact with MIKE SITZMAN about making this purchase of this car. He told me that it was not his problem and that I needed to work with Nissan factory to try and make it right. He takes no ownership for the inventory that he sells and told me that it was not his problem. This is a car with 30,000 miles and only three months old to us, and he told me there was nothing that he could do about it. His customer service was atrocious at best and ended the call by hanging up on me. If you want a car that the dealer and manager will not stand behind and want to be hung up on when a problem or 7+ of them have happened on a new car purchase then buy your next car through Spradley Barr Motors and support MIKE SITZMAN! If you want a good reliable hustle free care buying experience then I would suggest that you steer clear of MIKE SITZMAN and Spradley Bar Motors. What a jerk and an awful car buying experience!!! I would not recommend this dealership to anyone and would never give them my business in the future!!! This has been an enormous hassle with no customer support throughout the entire process!!!!