6 Chrysler Dealers near 05478near 05478

I got my Jeep serviced here. - hscavott21

I got my Jeep serviced here. This was my first time; they were friendly and timely.

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If I could rate their service department a -10, I would. - Disappointed

If I could rate their service department a -10, I would. I sent my husbands Dodge 3500 there because my local mechanic said the truck needed several recalls so I might as well send it there. He thought one of the recalls could fix the problem by replacing the CO2 sensor. I get a call from Luke Bult the service manager and he proceeds to give me a $7,447 estimate - which included 1,300 in front and rear breaks. I never asked them to check the breaks because they were replaced just a few months prior so now he’s charging me labor for this diagnosis and telling me pads and rotors need to be replaced. Such xx. They had minor rust from sitting which could easily be removed from a little down hill breaking or polished off but replacing?? Seriously??? So I tell him skip the breaks and skip the U joints they claimed it needed. At this point I’m not believing anything this guys says. Meanwhile he says I need a new transmission valve body. This was over 2000 plus labor. Then I get a call back saying that changing the valve body did not fix the original problem and that he would need 6 more hours of labor to take the transmission apart to further diagnose and that worse case scenario I would need a new transmission which would cost roughly 12,000 with labor. Holy cow what is going on here. A new transmission comes with a valve body so why replace the original - was I mis-diagnosed?? This isn’t right and when I tried to explain this to their Manager Mike he proceeded to tell me that my mechanic was dead wrong in saying the brakes didn’t need to be done and that his mechanic is very honest. They kept throwing that word honest out there multiple times. Well I said show me the broken parts which was suppose to be the valve body and the transition oil pan (that’s right they threw that in as well). Well he tells me we don’t have them. They went back to Chrysler - another xx because we asked for them less than 24 hours after they were replaced them. So I tell him I was going to get the Attorney Generals Office involved and this guy says to me I was going to try to help you out but now I’m ending this call and he hangs up. Seriously? I paid the 4,050 and got my truck out of there. Do not and I repeat do not take your vehicle here.

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My experience with buying a used car was hassle free.... - S Sab

My experience with buying a used car was hassle free. The staff made it easy.

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My car was picked up from my home and a loaner was given, - jkeable

My car was picked up from my home and a loaner was given, so I didn't have to figure out how I was going to get to work and then back to a dealership to pick up my car. Super super helpful and very much appreciated!

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Purchased a 2024 Ram 3500 diesel limited from Northpoint. - JeffreyKaufmanMD

Purchased a 2024 Ram 3500 diesel limited from Northpoint. Agent, Alan Buck, and Manager, Charlie Gallant, worked hard on my behalf! Ram Corporate left a lot to be desired. Poor communication, no communication of any substance is more accurate. Receiving an email saying, nothing to say at this time, as the only communication, is useless. The truck was ordered in June, expected by September or October, then crickets from Ram. If not for Northpoint, we'd know nothing until the truck showed up in February. Service Manager, Cody, has also been a great assist! We have less than 1,000 miles on her yet, but we plan to pull an RV across country next month. We'll really get to know the truck better then. For now, she's gorgeous, purrs, has more electronics than I know how to use, and it's wonderful learning her capabilities. We feel we have a reliable, honest and professional partner in Northpoint CDJP to make the most of our new truck acquisition.

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Allysa was extremely helpful and professional. - Richard d

Allysa was extremely helpful and professional. Andrew King is the reason I keep going back. These people go above and beyond I take pride in my ram truck and keep it in tiptop shape. The service department and the crew behind the scenes know that and take very good care. I would never hesitate to have my RAM serviced here

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