47 Ford Dealers near 17042near 17042

I was able to book an appointment quickly (next day) and - ESCAPE10

I was able to book an appointment quickly (next day) and they diagnosed and fixed the problem quicker than that (same day). The cost was surprisingly low and they even took the time to find a $50 coupon I could use. Great service and great work!

Worst Buying Experience Ever! - Michael Hart

Worst Buying Experience Ever!!! Vehicle was filthy and wasn't even taken through the shop for a thorough inspection. I spent two hours waiting for these guys to get my deal closed and even after walking around the vehicle with the sales guy.......he never once offered to have the vehicle taken to the wash bay or recon department. Nothing. Of course after the sale, they offered to send me a little something to help with the cost of having the vehicle cleaned up. A $25.00 freakin' gift card! I purchased an extended warranty but decided to cancel it after two months. I hounded these SOBs for two straight weeks to get that warranty canceled to no avail. I ended up canceling it myself. Poor customer relations, poor communications and very poor follow-up with regards to my concerns. Arrogance, entitlement and laziness to be in full supply at Bean's of Exton. Never, ever again!

Great dealership to work with! - Dec70

Great dealership to work with! Dwayne was so helpful when getting our new vehicle! Would recommend them to anyone

I was walking around while in Service and the Manager - JeremyDunn

I was walking around while in Service and the Manager Dave Hetzel was very kind and professional. He talked to me for a little about a new F150 and I will be honest it piqued my interest. He got me with one of his team members and gave a thorough explanation of everything. They even appraised my car while it was in service, and gave me numbers that made sense enough to bring my wife back and see if she was good with it. All in all not what I was expecting from just a service appointment but I am very happy with the team at Fred Beans!

Damaged our Ford F150 - Nancy

Took our F150 in for the recommended spark plug change and now the truck is not running properly. There is no doubt in my mind that they screwed it up by not changing them per specs. This is not the first time they tried to bilk us. Should have not gone back.

Dealer is the rudest, most unfriendly dealership I have... - quirkfords

Dealer is the rudest, most unfriendly dealership I have ever visited. I walk into the showroom often, either headed to parts or service counter, and the sales people NEVER greet or acknowledge me. Strike One. This past month I went in to shop for a new car. I sat in the car for 5 minutes in the driver seat, then switched the rear seat, passenger seat and then walked around the car. I was in the showroom for a good 15 minutes and NEVER ONCE acknowledged!! It wasn't until I was halfway out the door that someone noticed me. Strike Two. I was shopping on the Ford home website and after requesting my information, it captured my contact info and directed it the very dealer I had a bad experience in. Ok, I figured lets see what happened...i really wanted to buy a car and have purchased from here before, so maybe they can turn the experience around. The contact experience from their internet coordinator was infrequent and poor. All canned responses and not very responsive. After a week, finally I made an appointment to drive a car. Yes, an appointment to go back. When I arrived, I had to look around and find a saleman, they were all too busy chatting in the "booth", something I witness everytime I am in there. The assigned salesman finally greeted me. After I introduced myself, he proceeded to tell me that the car I was scheduled to drive had been sold. That was my greeting; "Here is the car you CANT drive". I had to ask if they had SOMETHING I could drive. After 15 minutes, he located something. I drove it, it was nice. To this day, NO ONE FOLLOWED UP. Strike Three. I just bought a new car elsewhere. They really need new management there.

The people at L & L Ford are super to work whith. The... - raffyremodeling

The people at L & L Ford are super to work whith. The people are kind and the dealership is clean. The service department performs top Quality work.

Family owned and staffed. Perhaps the only... - tuffyrickabaugh

Family owned and staffed. Perhaps the only trustworthy car dealer left in the US. We first started using them for service 5 years ago after moving nearby and not knowing any trustworthy repair shops for our middle aged Fords. We were surprised by both the frankness, honestly, and respect for our money by the service office and service manager, the quality of the service & guys in the garage, and the fact we never felt violated after we saw and paid the bill. It’s not always perfect the first time but cars are complicated today so I cannot blame them 100%. There are a few seemingly simple repairs they don’t do, like alignments. But otherwise our cars go there first and only elsewhere if parts or a repair is not possible there. Because of their service department we’ve bought 2 used Fords from them. The most recent purchase a low mile used SUV, originally purchased and serviced there, so we know could keep using them for service and know and that we can have them do any remaining warranty work and post warranty work too. Their non-commissioned sales people are great - Low key, no pressure, very helpful. As a long-term customer negotiating a car price has always been a simple process and I cannot imagine for new customers it would be much of hassle. The only weakness is that since there are no per-car incentives, they may not suggest, or give you the gentle push necessary, to try something you may not have considered, that an overeager commissioned salespersons would. But I’d rather Stoner-Wade staff any day. Stoner-Wade is the way a dealership should be run, perhaps the way dealers used to be run in that vague yesterday when the world seemed a better place.