4 Volvo Dealers near 18064near 18064

Sales Advisor Marco, Sales Manager Mark, and Finance - Simon K

Sales Advisor Marco, Sales Manager Mark, and Finance Manager Tony were all incredible to work with. I was extremely pleased with my entire experience at Brown-Daub Volvo from test drive to purchase!

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Tried calling to speak with service department…no one - lhlavinka14

Tried calling to speak with service department…no one EVER answers the phone. And when I left a message, no one EVER called me back. Horrible customer service. Only reason they get one star is because the woman who answered the phone and transferred me to service dept was nice.

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I recently had my Volvo serviced at Ray Price Volvo in - jonesy311c

I recently had my Volvo serviced at Ray Price Volvo in the Poconos, and the experience was nothing short of terrible. From the moment I arrived, it was clear that customer service is not a priority here. No one greeted me as I pulled into the service drive with my 16-month-old daughter. Even as I unbuckled her from her car seat, we were completely ignored. Eventually, someone from the shop walked past without acknowledgment, and after waiting, I was finally assisted by Janice Stiff, the service manager. Janice’s customer service skills are appalling. I came in for a full synthetic oil change, tire rotation, and multi-point inspection, but my concerns were dismissed, and I felt judged for driving an older, high-mileage vehicle. She didn’t bother to explain the technician’s recommendations for repairs or provide an estimate before abruptly telling me my car was ready. It was clear she assumed I wouldn’t proceed with repairs simply because of my vehicle’s age—a biased and discriminatory attitude that I found deeply offensive. To make matters worse, the dealership used “Mazda 5W-30 Conventional” oil in my vehicle, which does not meet the ACEA A1/B1 specifications required by my Volvo’s manual. While I did not address this mistake with Ray Price Volvo, I have contacted Volvo corporate about the issue. If a Volvo dealership cannot even perform a basic oil change correctly, how can you trust them to handle more critical and complex repairs safely? Janice Stiff’s lack of professionalism and the dealership’s overall incompetence have seriously damaged my trust in the Volvo brand. I had been strongly considering purchasing a new Volvo as a replacement for our totaled Subaru, but this experience has completely turned me off. I strongly recommend going elsewhere for service. A dealership that treats customers like second-class citizens and makes fundamental mistakes cannot be trusted to prioritize safety or deliver the quality of service expected from Volvo. Avoid Ray Price Volvo at all costs.

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Howard (and the entire team) made this the most pain free... - angela.darrohn

Howard (and the entire team) made this the most pain free car purchase I have ever experienced! Very knowledgable and friendly team. Highly recommend to anyone interested in a new car.

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