83 Chrysler Dealers near 46714near 46714

The service department is truly terrible. - J Brown

The service department is truly terrible. I had by 2022 Ram TRX serviced hear through warranty. They replaced the front control arm and did an alignment via approved service through my extended warranty. It took them over a week to fix (it's a 3 hours job). The alignment was botched and the steering wheel was not straight when it was returned to me. When I called them back to correct the issue, the service advisor informed me I can certainly bring the truck back... but they intend to KEEP the truck until my previous bill was paid by my warranty company. Shocked, I called the warranty company to see what was going on. They told me the dealer would not accept their payment due to having to run it through through a credit card service (100% of 3rd party warranties do this with 0 problems at other dealers). Apparently, Tyler did not want to pay the 3% fee for the transaction. Why this was not added to the cost (to me) I will never know. But Tyler would not accept payment and told me they would KEEP my truck until I PAID the full bill (I had already paid the deductible upon completion of the service that day). I wrote to the Service Manager with this problem, hoping to find a solution that worked for everyone. No reply. I emailed the General Manager. No reply. I then emailed Scott Tyler directly to tell him how his customer was being treated, because if it was my business, I would certainly want to know. No reply. I told them all in my email that I was reaching out to correct the issue in order to not have to do what I am doing today, which is share negative feedback with all social media and RamCares. Since there was nothing after several weeks of trying, here we are. And my steering wheel is still crooked, which I will now have to pay someone else to fix. Horrible service, incompetent employees, management, AND ownership. Take your money elsewhere so you don't have the same experience.

Purchased a new 2024 Jeep Gladiator. - john F-150 STX

Purchased a new 2024 Jeep Gladiator. Great experience. Sales guy Alan was the best. I recommend this store.

Logan and the team was a great fit for my needs Noone was... - April Arnold

Logan and the team was a great fit for my needs Noone was pushing Got me in a great car. Jeep Renegade love will recommend

Purchase of used truck - Mike M

Purchased a 2016 ram 1500 4x4 Laramie from Braun Chrysler, dodge, Jeep, ram dealer. From start to finish the experience was pleasant. Tiffany freeman was my salesperson and was awesome.if your looking for a dealership that don’t pressure you, follow you around, breathe down your neck and insist on riding with you on your test drive then Braun is the place. After test driving the truck I fell in love with it and bought it .i read another review on a upset customer that purchased a 2016 ram that was supposedly upset with problems with the truck well then you shouldn’t of bought it or drove it to someone you trusted to Check it out like I did before purchasing it. Tiffany didn’t pressure me and told me take my time which I did. Very professional,excellent customer service and ethical business establishment. Would recommend to anyone looking to for a vehicle to go here and see Tiffany. Thanks again for being an honest, no pressure fair dealership. I’m not one to write reviews but had to on the wonderful experience I had at Braun. Thank you again for being a great salesperson Tiffany, I will come back here for any vehicle needs in the future.

Looking for my next car... - Heather Garrett

My husband and I are in the market for a new/used car. Spoke with Jim Svelund to find that next car. He was very helpful and knowledgeable. He wasn't pushy and did not rush us into buying something right away. Jim also listened to what I wanted in a vehicle. Showed me vehicles that met those wants and needs. I will definitely recommend Jim Svelund to my family and friends searching for their next car.

Not sure about buying a car here but avoid this service - Jasotalie

Not sure about buying a car here but avoid this service department at all costs. This was a good place years ago but here are my last 4 interactions. My last visit here was to get my lifetime warranty 5 yr check up. The check up was somehow performed and they missed 3 leaks. They sent my wife home and the next day while driving all the coolant was gone. A front receiver that they installed had rubbed through the lower radiator hose. There was a leak before the truck went to Hiday as there was a stain in my driveway where the truck was parked the day before having it inspected. They also missed 2 pinion seals were leaking that also needed to be replaced. Needless to say I had to have my car towed to a dealership close by that fixed everything Hiday failed to notice. I called Mike, our Hiday service advisor and he sat on this issue for over a week before discussing this issue with Brett who is the owner or GM. In any event when I called i got Brentt on the phone who laughed at me a little before transferring me to Mike who declined all responsibility for the issues they themselves caused. Apparently he and Brett were talking about how this was not their problem right before my call. They installed the receiver incorrectly and never accounted for proximity to the hose, they failed to notice the leaks they were supposed to be inspecting for and somehow its my problem. Separate vehicle, I noticed coolant in my garage so I brought the car in to get looked at. Again I have a lifetime warranty so they attributed the leak to a transmission cooler leak. They took off my front clip and replaced the cooler. When I got home, the front is was left hanging off in several spots. I had to drive back to have the clip reconnected. Once parked the leak was still there. I brought the car to another dealership where they said the radiator seams were leaking. They replaced radiator problem solved. Again a conversation with Mike resulted in a not our fault attitude in which he said the radiator must have coincidentally started leaking right after his shop fixed the other leak. In addition, when I opened my hood to check their work, on the engine was a plug for the transmission fluid. They never even replaced the fill tube plug on the unnecessary work they had just performed. I had brakes checked on my truck, I complained of pulling and pulse. They said I had a frozen caliper up front. They did over a thousand in brake work, pads rotors and a new calipers. Once again tool my car home and noticed my e brake didn't work. Both back brakes were shot. They never even told me. I ended up having to get my rear brakes done too as they completely failed to do the work asked of them and do it right the first time. I had them fix a leaking transmission cooler on my truck, they sent me down the road and 2 days later while driving a dark highway my tach shot up to 5000 as the transmission was no longer involved. Tbe line they connected popped off leaving my transmission empty of all fluid. When it was towed back to Hiday, Mike was nice enough to tell me that they didn't have the correct tool to attach the line and thought it would hold. In the end you will be frustrated with return trips to fix what they miss the first time.. Improper diagnosis to bill highest cost warranty work to mopar, substandard quality of work, and a list of excuses from Mike when it all falls apart. Stay very clear of these dishonest people.

The dealership had the vehicle I inquired about at the - rcom

The dealership had the vehicle I inquired about at the advertised price. The dealers Sales Rep. Kevin Pryfogle was very knowledgeable and professional. A deal was made and I now am in the process of learning how to use all its bells and whistles.

Bad experience - jessica.rose

I took my car into be serviced. Was charged for a fix. Went back to get the car, it wasn't fixed. Caught an attitude from them. They couldn't figure out the issue, and I didn't get any money back.

great place - Rascal

I have purchased 4 vehicles here over the years with no problems ever. I like the family atmosphere and the service and body shop are 5 star!

Broke my car - Taken advantage of

Took car in for diagnostic. They told me to bring it in they would get to it. Two days later I call they said they couldn't fix it charge me. Then I started it. Sounded like the took exhaust off. They said it sounded like that when I dropped it off. Warning if u leave ur vehicle their it might b missing parts.

Good experience - Thomas ryan

Bought a Chrysler 200 there a couple years ago no complaints with the dealer or car both worked out well good payment it was a good experience all around