16 Ford Dealers near 62568near 62568

Great place to do business. - LDODORIZZI4

Great place to do business. Have quality service and trustworthy advice. Easy to deal with.

Sales agent (Daryl Nelson) was easy to work with and - drj3757

Sales agent (Daryl Nelson) was easy to work with and reviewed a great number of SUV’s on the family of dealerships master list with me over the phone then had the desired ones ready for me to drive. Service after the sale was what really impressed me.

This week I purchased a vehicle from Jim Xamis Ford - thebarbee4

This week I purchased a vehicle from Jim Xamis Ford Lincoln. Ed Seggelke was my salesperson and he was amazing! He was kind, engaging, personable and an all around great person. He was not high pressure, but was very responsive and made me feel valued as a customer. I almost bought a Lincoln from another dealer in Normal, but was treated so poorly that I cancelled the transaction. I am so glad I did! Ed treats people the way everyone should treat others and I can't recommend him enough! Thanks, Ed for an awesome experience! Also, Danielle, the Business Manager is so nice and easy to work with. She was an added bonus to the purchase of my car!

The young man that I spoke to worked with me and not only - omariadams667

The young man that I spoke to worked with me and not only that he only gave me resources to help out with getting a car as well

Outstanding customer service from their Service Dept! - mpatrick

Outstanding customer service from their Service Dept! They helped ensure that Ford Motor Co honored their drivetrain warranty to replace the transmission on my 2019 Fusion. Furthermore, Ford Motor Co had originally denied my claim for tow truck and rental car expenses because I did not book the reservations through Ford, but Michelle stayed on Ford and got them to reimburse me for both expenses!

Great customer service and transparency. - ginsmom

Great customer service and transparency. We have purchased 2 vehicles recently and we are extremely satisfied!

The people at this dealership always treat me like a good - Katherineakrall

The people at this dealership always treat me like a good neighbor. Gary, salesman was very good. I always leave with my concerns answered and satisfied.

Justin was kind and courteous answered all our questions. - critterbugmyboy

Justin was kind and courteous answered all our questions. He made this a stress-free experience. This Jackson dealership has the best prices all around! Aaron was also very helpful and courteous!

Excellent Experience - Jsstone_13

The experience at this dealership was the best I have ever had! Great service and no pressure and very easy to work with!!! I would highly recommend this dealership.

Lost My Trust and Future Used Car Business - A_Bell

I am extremely disappointed with my experience here and won't be going back. Here is my experience as unbiased as I can tell it: - I entered lot to see a used vehicle that had been on their lot for 3 weeks. Discussing the vehicle with the salesman, I was told the vehicle had undergone their standard used vehicle inspection and oil change. - I test drove vehicle and noted some shimmy in brakes, so I asked for the brakes to be inspected. - I left the lot to visit another dealership, then later received a call that the vehicle had not had the standard inspection and oil change as the salesman had said. They offered to replace the warped rear rotors causing the shimmy and pads, which was nice. - When I returned to the dealership, I entered the vehicle to find that the salesman or another employee had smoked in the vehicle between my test drives. It had been a non-smoking car before that point which was important to me. - With the brakes, inspection, and oil change resolved, I did a final check over the vehicle. When looking closely, I found some fluid on the left side of the bottom of the engine. The salesman didn't know what it was, so we both discussed some possible causes. He thought it might be residual fluid from the AC pump, which had been replaced. I thought it might be coming from near the water pump. I told them to check out the leak before I signed. They returned saying, "We did not identify a new leak". - I signed the papers understanding it was an "As-Is" purchase, assuming responsibility for the issues of the car but trusting their word that the fluid was a non-issue. - Within a week find the leak was still occurring (I parked on gravel the first 6 days so couldn't detect the leak). I took it to a Honda Dealership in another state where I had just relocated, and they immediately identified it as an oil leak through the front crank seal. - I had the dealership repair the issue, and then I called back Wrights to inquire about the issue. They claimed I only asked them to look around the water pump (less than 10 inches from the crank seal, fluid would have been very visible from under the car), would not respond to my inquiry into whether they kept a written report of their used car report, and did not make any effort to rectify the situation, meet me in the middle, or work to find a compromise. I can't tell whether this was an issue of lack of integrity or technical competence, but either way they've lost me as a customer.