6 Mazda Dealers near 78238near 78238

The dealership had great, helpful staff and gave more - Nathan

The dealership had great, helpful staff and gave more than a fair deal to me! Robert was my sales man and he walked me through all of the details and features the car I picked had to offer!

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I had numerous of different brands of cars and Mazda is - Cat Roberts

I had numerous of different brands of cars and Mazda is the new brand I'm standing by

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recently purchased a 2024 Kia Sorento X-Line EX from - ethan.peterson1029

recently purchased a 2024 Kia Sorento X-Line EX from World Car Kia North, and my experience has been extremely disappointing. The dealership advertised a $7,000 dealer discount online, but when I reviewed my final paperwork, the discount was not properly applied. Instead, they buried thousands of dollars in unauthorized add-ons like a ceramic coating, an extended warranty, and window film — none of which were clearly disclosed, explained, or offered as optional. At signing, I was only shown a Truth in Lending summary, not the full breakdown of the financing. I later discovered that over $5,000 in additional products had been hidden in the cash price, inflating my loan by thousands of dollars without my informed consent. When I raised my concerns, the dealership initially refused to correct the sale properly, offering only to cancel one small part of the unauthorized charges. I have since filed formal complaints with the Texas Attorney General’s Office and the Consumer Financial Protection Bureau regarding deceptive financing practices and misrepresentation. I caution anyone considering doing business here to review every document very carefully and be aware of hidden charges. I hope World Car Kia North takes these issues seriously and improves their transparency moving forward.

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Pamela Howard was very helpful and knowledgeable! - Lyonsrobert73

Pamela Howard was very helpful and knowledgeable!!! I would difintly recommend her to anyone. Thanks again Pamela.

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Excellent customer service. - Calimlimdavis

Excellent customer service. Randy and Robin understood what I wanted, respected my time and gave me what I wanted. Would highly recommend them.

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My experience with Kia of New Braunfels has been an - KiaHostage

My experience with Kia of New Braunfels has been an absolute nightmare, and I genuinely feel trapped in this situation. I own a Kia Telluride that has spent more time in their shop than in my driveway. Each visit has been a maddening cycle of poor communication and exorbitant costs, with no real solutions in sight. It’s infuriating to spend so much money while my car remains unfixed, and I receive no clear explanations for the ongoing issues. For eight long months, my vehicle has been in limbo, waiting for an engine replacement. We’ve looked into lemon law options and even contacted Kia about a buyback program because we are utterly exhausted by this ordeal. The moment we mentioned these options, they miraculously found an engine from California, promising it would be ready by November 1st. Now, as December approaches, I’m still without my car. To make matters worse, I learned that the California engine was recalled, and now they’re building a new one from scratch in Tennessee. I’m back on a waiting list, feeling helpless and frustrated. I’ve gone from being a proud Kia owner to feeling like a hostage of this company. I’m stuck with a hefty car payment and no vehicle to show for it. They may entice customers with great sales, but their service is a complete disaster. There’s a total lack of accountability or concern for their clients, and it feels like they’re just sitting back, collecting money while leaving customers in the lurch. If you’re considering doing business with Kia of New Braunfels, be warned. You may find yourself ensnared in a web of frustration and disappointment, just like I have. It’s a suffocating experience, and I wouldn’t wish it on anyone. Proceed with caution if you choose to go this route—you could end up feeling just as trapped as I do.

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