3 Acura Dealers near 85284near 85284

Ricardo Garcia is an amazing Service Advisor, at Acura, - Brenda Chavez

Ricardo Garcia is an amazing Service Advisor, at Acura, he took care of me from beginning to end. I made an appointment for an oil change and requested to see him as he had helped me a a while back with a recall. He was very professional and personable so I requested to work with him again. While there my vehicle was inspected and a nail was found in one of my tires , no air was leaking yet but it could not be fixed. I was advised to purchase a new tire and change my air filters. I also had a crack in my windshield and hoped that would be taken care of while there ( or at least get the process started ). I live about an hour away from the dealership and was prepared to drive back another day to get all the work done as I needed my car for work the following day. To my surprise , Ricardo loaned me a vehicle, therfore I was able to leave my car and have all issues taken care of including my windshield ! I was so impressed by the level of service provided by Ricardo that I bragged about it to my coworkers who shared with me their not so fortunate stories about other dealership service centers they'd worked with and did not come close to level of service provided by Acura of North Scottdale Service Center. I'm very happy I purchased my vehicle here and would recommend this dealership and Ricardo to anyone I know.

Read More

Learn from my mistake, DO NOT buy a used vehicle from - draker9500

Learn from my mistake, DO NOT buy a used vehicle from Acura Tempe. The reconditioning/maintenance that was done was so sparse compared to how they presented it to be. I have photos taken within a few days of taking delivery, the engine air filter is dirty, the coolant level is below the low level, the oil drain plug is leaking and the cabin air filter is extremely clogged with debris. Did they even really change the oil like they said they did? Any average person would expect this from a private party or a shady dealership but would expect a more thoroughly inspected/reconditioned vehicle from a high line dealer. What did they even do before they sold me a vehicle? A 3 point inspection? On top of all of that, they don’t offer any other assurances other than the standard 15 day, 500 mile warranty which is required by Arizona. Seems like the used car department just wants to take a trade, change the oil (maybe), detail it and then list it for sale at full retail price. YOU’VE BEEN WARNED. STAY AWAY FROM BUYING A USED VEHICLE FROM TEMPE ACURA!!!!

Read More