2 Honda Dealers near 85711near 85711

Good people to work with when we bought our new CRV. - cdkitsmith

Good people to work with when we bought our new CRV. They spent time to answer questions and asked questions to help us understand the new technologies which are abundant.

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After two trips to Chapman Honda I found the vehicle my - akbp10

After two trips to Chapman Honda I found the vehicle my wife and I wanted, a 2019 Honda Ridgeline RTL- E. On Tuesday morning I advised my salesman Sam Arquit that we wanted the Ridgeline and received a confirmation from him that it would be ready for us later in the afternoon. I then advised Sam I would be in with the money in full. At noon I called and advised Sam that I had A Dr. appt and would be there about 3:30 with the money. At 3:15pm I called and advised I was still in heavy traffic, as the dealership was over an hr. and 30 min drive from my appt. location. I advised I should be there at 3:45 pm. About 10 minutes later Sam called me to advise it had just gotten sold and the Ridgeline was no longer available for me to pick up. I then met with Sam's Sales Manager whose best advice for my loss was to sell me a higher priced Ridgeline, at full price and split the cost of a bed cover....WOW !!! What a complete lack of professionalism and integrity for getting stabbed in the back and losing the vehicle to which I had been promised . I can't picture myself ever saying or writing anything complimentary or positive about Chapman Honda. I hope the ownership team will "enjoy" the letters I will be sending explaining our displeasure with their sales 'practices' Which are unethical to say the least !

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