What a dirty bait and switch the manager Don/Dom did. - Fishyyelja
What a dirty bait and switch the manager Don/Dom did. I work a deal with Shawn over the phone and get the Out-the-door price that he confirmed with his manager - ALL IN WRITING.
I get passed over to Jeremy, another salesman, and he again confirms with me that the deal is confirmed. However, when I’m on the way to the dealership, all the sudden Jeremy is on a delivery and I’m told to talk to Don/Dom
Then when I go to pay the $32.7k and pick up the car, miraculously, Don/Dom has never heard of me and slaps me with over $37k for the final bill. I show him the writing confirming $32.7k from his employee, yet he doesn’t appear to understand federal or state law.
I get Jermey on speaker phone and he even says to Don/Dom that he spoke with him earlier and he approved it, yet this stereotypical and self-destructive sales manager flat out denies him.
The nerve on this man is incredible because as we’re walking out and calling him out on his xx he wants to throw out $33.7k.
To the owner, Richard, managers like Don/Dom ruin your reputation and make people HATE CAR DEALERSHIPS.
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