2 BMW Dealers near 93010near 93010

I had a wonderful experience buying my first BMW with - Olena

I had a wonderful experience buying my first BMW with Adel at the Westlake Rusnak dealer. He was professional, patient, friendly had a great manners, he is knowledgeable about cars. We teamed up together and chose a right car for my needs as a mom. When I picked up a car next day Adel and dealer made sure it was a special. Dealer has a good selection of cars as well. Recommend.

I’m not someone who normally writes reviews, but my - Matt.pyryt1

I’m not someone who normally writes reviews, but my experience with BMW of Camarillo has left me no choice. I purchased a vehicle from them and had it transported to New York City. Throughout the sales process, I was repeatedly assured that the car had been thoroughly checked over and was in 100% amazing shape. It was also advertised as a Certified Pre-Owned (CPO) vehicle, only for me to be told at the last minute during financing that it wasn’t certified after all. The car was listed with 46,000 miles, but during paperwork, I discovered it had actually been driven an additional 5,000 miles as a demo vehicle by Sam, the General Sales Manager himself. None of this was disclosed upfront. When the vehicle arrived, it had a check engine light on, non-working ambient lighting, and squeaking brakes also the rotors were completely warped. Soon after, it was diagnosed with a major engine issue that rendered the car completely undrivable. I tried multiple times to come to a solution, reaching out directly to Sam, but he was absolutely no help. He took his hands off the situation entirely and told me to contact BMW Corporate for “after warranty assistance”, which he clearly knew wouldn’t lead anywhere. BMW Corporate then told me that only the dealership could authorize a goodwill repair, and BMW of Camarillo refused to help. I’ve now been left with a $70,000 vehicle that doesn’t operate, plus I’m being held responsible for storage and labor fees at the BMW dealership that is currently diagnosing the issue. All I want is to get my car working I’m not asking for anything more than what’s fair. If the car had truly been checked and in the condition they claimed, none of this would be happening. This entire experience has been a nightmare. Buyers beware especially if you’re purchasing from out of state. Get everything in writing, and have the vehicle independently inspected. BMW of Camarillo has shown zero accountability and no interest in helping resolve the problem they handed off to me.