8 Genesis Dealers near 93313near 93313

Excellent and no complaints Always attentive, - ischaak.fm

Excellent and no complaints Always attentive, informative, and customer focused. I had a great experience servicing my vehicle at Genesis South Bay.

I am currently looking for a car - not sure what model, - Terri

I am currently looking for a car - not sure what model, make, lease, purchase, etc. I came into Genesis Galpin with some hesitation, not only because I was undecided but because I am a woman alone. I was pleasantly surprised by the very helpful Eric who not only put me at ease, but was so knowledgeable about every car that I felt comfortable. There was absolutely no pressure. Eric showed me not only the Genesis but other models on the Galpin lot. The entire experience was pleasant and I at least have decided this is where I will purchase a car. Thanks so much, Eric Felder, great salesmanship.

Had 3 rd service on my Gv80 …. - Rec5146

Had 3 rd service on my Gv80 ….. Jose took care of everything from booking , to checking me in , providing an Uber to take me home ( and bring me back later when car ready ) Jose went through the work done , was friendly and helpful ….. I left entirely happy with every aspect of this service process

Very professional and exceptionally clean. - wdjcreations

Very professional and exceptionally clean. The person who helped me get the car I wanted was very knowledgeable and extremely pleasant!

Unprofessional and Disappointing Service: My recent - e36m3gt

Unprofessional and Disappointing Service: My recent visit to Glendale Genesis for a service appointment was extremely disappointing. It took over a month to schedule, and when I arrived, there was no dedicated parking for service vehicles. Customers had to wait on a non-parking side street with no signs for the service entrance. The waiting area was small, with outdated and dirty chairs. Service technicians were unresponsive and unprofessional. Despite scheduling in advance, I waited two hours without any update on my car, which remained untouched for most of the day. The customer service representative was indifferent and uninformed about my car’s status. After picking up my car, I found several scratches on the bumper. Despite reporting this immediately and following up three times in a week, I received no response. Their customer service is a joke. Listening to their recorded message about outstanding service, especially under new management, was frustrating. This experience was a stark contrast to those claims. I am extremely dissatisfied with the service at Glendale Genesis. If Genesis wants to be seen as a premier brand, they must address these serious issues.