4 Nissan Dealers near 96819near 96819

I purchased a vehicle from this dealership September - nanumazu

I purchased a vehicle from this dealership September 2023. Since then I've taken the car in for its regular maintenance and unexpected emergencies. I always received 100% customer service always going over and beyond. When I have driven in without an appointment and initially told they wouldn't be able to see my car for 2 hours. I was greatly impressed when after 35 minutes my car was ready for me to pick up. The the quality of their customer service doesn't start and end in their service department. We had a very satisfying experience with our salesman though when we visited a lot to look for the call. There was no pressure and he finalized the deal that night and picked up the car nice and clean the next morning. Overall rating is 10 out of 10 and I will return to purchase another vehicle and refer my friends and family to ask for Earl at New City Nissan.

BEST STAFF + CAR DEALERSHIP IN HAWAII! - Trisha E.B.

BEST STAFF + CAR DEALERSHIP IN HAWAII! LONG STORY BUT WORTH IT 🤙🏽 My husband and I are both full-time workers and our car had just broken down - we were in desperate need of a car quick. I saw a detailed and thorough car-ad on FB marketplace and had messaged the person who placed the ad, Thomas Kondo. Thomas was very responsive and worked with us so quickly, submitted our paperwork and really pushed everything through. And in less than 2 hours, we were approved and just needed to come in to sign the final documents. After explaining that our car was down, he even offered to securely email us the documents and would coordinate a shuttle to drop-off the car. But He also recommended to come in for a test drive then sign on-site if we preferred that as well (which we did). Fast forward to the next day, my husband and I got a turo so we could get to the dealership. We had both just finished pulling 10-hour shifts at work, so you could imagine how “tired” we looked. Right when we opened the main entrance door, we were expecting a long wait (because again, we didn’t look like high-class buyers as other dealerships would cater to only) — but we were INSTANTLY greeted with a smile by a tall, Caucasian gentlemen (wish I got his name). He kindly asked a few questions to make sure he’d get us to the right person and gestured us to wait in their cozy lobby area (which was very comfortable, clean and inviting). Not even 5 mins of wait time, Jessica had walked over and greeted us — stating that Thomas had to leave but mentioned that she would take good care of us (but good was an understatement)! Jessica spent the first 10mins getting to know us and treated us like OHANA and not just customers (and was genuine with every word). She got to know what our daily travel looks like and the primary use(s) of our car. She was very explanatory during our test drive and VERY knowledgeable of the car. When we got back from the test drive, we told her our budget and how much we could afford to put down and pay monthly. BOY DID SHE CRUNCH NUMBERS and really helped us save big dollars $$$ from our down payment AND monthly payment. Jessica also gave us snacks and bottled drinks while we waited, printed out the car fax for us, referred us to a tinting professional (because I had inquired if she knew anyone), AND even helped me with car insurance on the spot. JESSICA KONDO is such a blessing who was super patient, helpful, and most of all GENUINELY KIND! ❤️ We were then taken over to Irwin Rodriguez at finance who was very helpful in explaining the paperwork before us. Of course before making a huge purchase like that, we had many questions and he was very patient in answering all of them with such kindness. He was very personable and didn’t rush us like other dealerships have in the past. King Windward Nissan really has an inviting atmosphere and every one of their staff is genuinely helpful, kind, and they really live up to their motto - “We’re lifetime friends.” Definitely will recommend them for anyone looking for new & lightly, pre-owned cars. They also have a principle that “They don’t sell salvaged cars,” which is a high-standard in itself!!! MAHALO KING WINDWARD NISSAN FOR BEING SUCH AN AMBASSADOR OF ALOHA!!! ❤️