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Rolls Royce Dealer Reviews

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Latest Reviews

Ncdap123
Yesterday
"Sergio, Jennifer Mickey and the team at Rolls Royce-Naples Luxury Imports provided an extraordinary level of service taking care of our Rolls and delivering it to the local airport where it was ready for us upon arrival"
wayne.pastrano
11/02/2020
"I would definitely think twice about buying from this dealership. When you buy a car, you expect that the car the dealership sells to you has been checked for any defects and in good faith. I bought a 2015 Rolls Royce Ghost in August for my dad’s birthday and knowing how expensive these cars to fixed, I also paid for an extended warranty. After 2 months and 1,000 miles later, I noticed that if I breaked hard, the steering wheel would pull to the left. I took the car to the Roll’s Royce dealership and they told me that they found other things wrong with the vehicle. The problem which I went in for was a broken bushing, however they found an engine leak and a damaged rear axle and the repairs amounted to $13,000. We contacted the warranty provider and their adjuster reported that they would not cover for these damages as these damages occurred even prior to purchasing the vehicle. They said that there is no way, these damages could have occurred within 2 months and after driving the vehicle for 1,000 miles. I contacted the dealer and they said they would cover for the parts and now they are retracting their words saying that they will not cover anything. So, if you want to buy a cheaper car that is a piece of junk, please feel free to buy from this dealership, however if you don’t, please stay as far away from them. This isn’t worth the little savings and the amount of time your car will be in the repair shop. It has been there close to a month now! "