Rush Aervuce - Lawrence

Our check engine light came on. We had scheduled an appointment but realized we were going to be driving out of town. I called the opening day of the dealership and despite everything going on they said to come by The problem was diagnosed but they needed a few hours to repair. They drive myself and my friends to the airport to catch a flight and lent my wife a vehicle to use for the afternoon The service department was incredible

Excellent - Toni

Everyone was very helpful, I trusted the services department. Everyone that works there was very professional. They made me feel very comfortable leaving my car with them. I love that they cared about my car! They are an Awesome team!

Bought a Used SLS and they are just the worst to work with - David

I bought a car from their La Jolla showroom for over $150k and as soon as the car was mine, they turned their back on me. They gave me the car with floor mats that were from another model They stored the car for me in Beverly Hills since I was out of the country and when I received the car it had a scratch in the rear. It is a $500 repair and they will not do it. I have proof that the car was delivered to storage scratch free and received it back with the scratch. How cheap of a company with the worse customer service. They lied to me that the car was a trade in from a local guy, but it actually came from TEXAS. Te used car sales person from La Jolla, was absolutely rude to me on the phone after not returning my calls. Spoke to Shawn the manager of the dealer and he seems very nice and respectful. He sent me after market floor mats, even though I sent an invoice to them for Mercedes floor mats (something better than nothing still) He never called me back about the scratch just had the sales guy give me quote to fix it. I leased an expensive car from Beverly Hills before for 2 years and had no issues. They do not deserve to have mature clients and treat them like dirt. I will let everyone I know not to buy from them. Enough of this rude treatment and cheap attitude. I asked for the owners email from sales in Beverly Hills and never received it.

Buying luxury cars should be a pleasant and exciting... - Jerome Jacques

Buying luxury cars should be a pleasant and exciting experience. I ordered an Aston Martin DB9 in 2004. Once the car was finally in production, the sales manager -Mr O'Hara- asked me to pay an additional $1600.00 preparation fee to deliver my car. Arrogant attitude, poor business practices, bad manners. Run!!!