ABEZ REDWOOD

I don't like doing bad reviews but feel this is warranted. Vehicle was sold as certified with 20K miles. Soon after purchase, I noticed a noise like rumble strips at highway speeds. Dealer threw a warranted. Vehicle was sold as certified with 20K miles. Soon after purchase, I noticed a noise like rumble strips at highway speeds. Dealer threw a wheel hub at it but did not cure the problem. One wheel had 8oz. of wheel weights on it and was told it was within specs but I disagreed and said that tells me there is an issue with the tire(s). Dropped off for several days at another Hayes location for several days to evaluate. Called 3 days later and was told nothing was wrong with it. Did a ride along with the service manager the following day and was told the noise is "NORMAL". I still found it hard to believe. I ended up having 4 new Michelin's installed and wheel alignment done (which was also out of spec) at my expense. NOW, the vehicle drives and rides great. I do blame myself a little as I should have been a little more in tune during the test drive. I'm not sure I would buy again at this dealership. I feel their "Certified Inspections" lack integrity. More

by C Bailey Verified Customer Verified Customer

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"D" found my ram1500 I was looking for as advertised on the internet with the hard-to-find minimum details needed and the right price. but my wife asks about another RAM 1500 se saw in the lot he brought the internet with the hard-to-find minimum details needed and the right price. but my wife asks about another RAM 1500 se saw in the lot he brought out a better ram that met my minimums and more than i could ever dream of and the finance dept made it fit with my budget This is my third Ram 1500 and the second from this Hayes Dodge dealership More

by catbobnet Verified Customer Verified Customer

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The whole process was enjoyable. My salesperson was excellent and Brian was very nice and thorough. I will definitely recommend ppl to buy from your dealership. Both explained eve My salesperson was excellent and Brian was very nice and thorough. I will definitely recommend ppl to buy from your dealership. Both explained every detail full. It was full disclosure and I got a nice car with no regrets. More

by DENISE Christie Verified Customer Verified Customer

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Great buying experience from browsing, selecting, financing, and tweaking! The team makes sure to present a welcoming environment that encourages questions and candidness so that you can make the be financing, and tweaking! The team makes sure to present a welcoming environment that encourages questions and candidness so that you can make the best decisions! That's probably why this is my third Jeep I have purchased from this dealership! More

by Angelsquest01 Verified Customer Verified Customer

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Always a pleasurable buying experience. The entire staff did a great job!! This is my third vehicle from them and they did not disappoint!! The entire staff did a great job!! This is my third vehicle from them and they did not disappoint!! More

by jpalmer21 Verified Customer Verified Customer

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Very friendly, easy process! Had a great experience! My salesman was very knowledgeable about the vehicle I was buying. Had a great experience! My salesman was very knowledgeable about the vehicle I was buying. More

by hattont80 Verified Customer Verified Customer

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Wasn’t pressured,very easy going,would highly recommend Ram/Dodge to anyone…… John was amazing…. Ram/Dodge to anyone…… John was amazing…. More

by champyboy3000 Verified Customer Verified Customer

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Needed to get in and out knowing exactly what we needed. They made it happen!!! Wonderful experience They made it happen!!! Wonderful experience More

by tonygarmon Verified Customer Verified Customer

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Very understanding very respectable very good customer service Never had a problem or issues. The person was really helpful and good with business, but not mind coming back here again later on. service Never had a problem or issues. The person was really helpful and good with business, but not mind coming back here again later on. More

by chris19881209 Verified Customer Verified Customer

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Very nice and respectful good costumer service got everything handle really quickly Impressed with everything everything handle really quickly Impressed with everything More

by chris19881209 Verified Customer Verified Customer

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