AJ Castin
AJ Castin at Germain Toyota of Columbus

AJ Castin | Page 10

Business Manager

Germain Toyota of Columbus

5711 Scarborough Blvd
Columbus, OH 43232

5.0
147 Reviews

Hello, my name is AJ Castin, Business Manager for Germain Toyota of Columbus. I entered the automotive industry in 2014 joining the Germain team in November of 2016. I dedicated to providing our guests a quality experience with my “customer first guarantee” philosophy. Born and raised in Pickerington, OH I graduated from Pickerington Central High School. I love the fact that Football is BIG in the Columbus area. When I’m not working I enjoy relaxing, being outdoors, watching football, and riding motorcycles. If I were to be a superhero, it would have to be the Hulk, he can be normal and a destroyer all at the same time. My favorite vacation getaway is Florida, I have a lot of family there and I and I can relax and kick back listening to my favorite song Fix by Chris Lane. I also am very mechanically inclined so I find myself getting into certain items the interest me. My favorite Toyota is the Tacoma, there are unlimited things you can do with them.

5.0

147 Reviews

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147 Reviews of AJ Castin

September 25, 2019

Dealership Rating
Employee Rating

Very efficient and knowledgeable Was treated with great care and respect right when I walked in. Everything was prepared in a timely manner and wasn’t much wait time. Highly recommend More

by Elflein65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 25, 2019

Germain Toyota of Columbus responded

Thank you for choosing Germain Toyota for your recent automotive needs. We are thrilled you enjoyed working with our team. Best Regards, Craig Ferguson General Manager

September 19, 2019

Dealership Rating
Employee Rating

Excelente!!! Traded both my cars and got new ones in matter of hours.!!! Excellent service from Aj Casting and Tom Lombardo great working with those two. I recomme More

by Alvarez1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Lombardo

Sep 19, 2019

Germain Toyota of Columbus responded

Your complete satisfaction at every touchpoint is our ultimate goal. We appreciate your business and thank you for the kind recommendation for AJ. Best Regards, Rich Newsome General Manager

September 18, 2019

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Employee Rating

A++ Experience AJ was extremely knowledgeable and a breeze to work with. My new Toyota Tacoma is a beauty, and unlike some places, it feels great to buy from people More

by jb81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 19, 2019

Germain Toyota of Columbus responded

Congratulations on your new Tacoma. We know you will enjoy the ownership of your new Toyota. Please know that AJ and our team will always be here to assist. Please let us know if you need anything. Best Regards, Rich Newsome General Manager

September 07, 2019

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Smooth and professional Great new car shopping experience. My sales rep AJ showed me the car and was quick to provide any information I asked for. I was able to get a good p More

by DJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Asher Puri

Sep 09, 2019

Germain Toyota of Columbus responded

Thank you for sharing your visit and how happy you are with your new Toyota. Enjoy the road. Best Regards, Rich Newsome General Manager

September 07, 2019

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Employee Rating

Great people to work with! AJ and Demetrius were great to work with! They were sensitive to my needs and provided me with the best deal that fit within my budget. They were thou More

by Hazel P.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Demetrius Davis

Sep 09, 2019

Germain Toyota of Columbus responded

Thank you for taking the time to leave AJ and Demetrius this positive feedback about your visit. We know you are going to enjoy the ownership of your new Toyota. Best Regards, Rich Newsome General Manager

August 16, 2019

Dealership Rating
Employee Rating

Great Job I felt like AJ wanted my business... he took his time without rushing answering all my question. He showed me a car that was exactly what I wanted.. More

by Dblaq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2019

Germain Toyota of Columbus responded

AJ and our entire team are committed to providing our guests with an informative and quality experience. We know you will enjoy the ownership of your new Toyota. Best Regards, Rich Newsome General Manager

August 03, 2019

Dealership Rating
Employee Rating

Knowledgeable, good listener, helpful AJ took the time to explain the financing options, deals average, car features and setting up computer options such as the garage door opener and the More

by P01795045s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 07, 2019

Germain Toyota of Columbus responded

We thank you for leaving this awesome review for AJ. Enjoy the road in your new Toyota. Best Regards, Rich Newsome General Manager

July 03, 2019

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Employee Rating

AJ is a true professional ! AJ spent the entire day with me, hopping from one test drive to another, ensuring I found a vehicle I loved ! He is extremely knowledgeable, honest, More

by Wheeler Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 03, 2019

Germain Toyota of Columbus responded

We thank you for leaving AJ this awesome review. Our entire team appreciates your business and we look forward to our continued relationship. Enjoy the road in your new Toyota. Best Regards, Rich Newsome General Manager

June 26, 2019

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Employee Rating

AJ was so awesome! Absolutely love my new car! Very thankful that I met AJ, he made the process and experience super easy! AJ is extremely knowledgeable and wants what i More

by B_ponto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Demetrius Davis

Jun 27, 2019

Germain Toyota of Columbus responded

AJ and our entire team are focused on delivering a quality car buying experience ensuring our guest's complete satisfaction. We know you will continue to love your new Toyota and thank you for sharing such positive feedback. Best Regards, Rich Newsome General Manager

June 17, 2019

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Employee Rating

AJ helped to make my entire experience perfect! I had been a customer at another dealership for 3 different leases, however they seemed never able to get me the exact color, features, or interiors t More

by Nicole829
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 18, 2019

Germain Toyota of Columbus responded

Your satisfaction is our team's #1 priority. We want our guests to be completely happy with their purchase and not settle. Enjoy the road in your dream car and please let us know if you need anything further. Best Regards, Rich Newsome General Manager

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