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AJ Medrano
AJ Medrano at Seguin Chevrolet

AJ Medrano

Finance Manager

Seguin Chevrolet

509 West I H 10
Seguin, TX 78155

4.8
80 Reviews
4.8

80 Reviews

Write a Review

80 Reviews of AJ Medrano

April 27, 2024

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Employee Rating

Great experience. Ro was professional and friendly and very informative. If every dealership had a salesman like him the experience would be a lot smoother!! More

by SOTO.BECKY
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jenn Tejada, Omar Noor

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Apr 29, 2024

Seguin Chevrolet responded

Hi SOTO.BECKY, . It was our pleasure to serve you! We’ve committed to providing excellent service. Have a great day. Sincerely, Jeremy Sims, General Manager

April 19, 2024

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Employee Rating

They had the vehicle I was looking for and ability to deliver. My vehicle had side steps on back order and while it did take a few weeks to come in, they were able to get them installed quickly once in. More

by DV1035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beca Ramirez, Syble Kline

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Apr 22, 2024

Seguin Chevrolet responded

Hi DV1035, Thank you for the fantastic review! We're glad you had a positive experience with us. Sincerely, Jeremy Sims, General Manager

April 18, 2024

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Employee Rating

Nothing to say i don't feel comfortable they just think in ur money mmm More

by FT6066270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Beca Ramirez, Ivan Perez, Monica Moreno-Davila, Brian Lopez, Michael Littlefield

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Apr 19, 2024

Seguin Chevrolet responded

Hi FT6066270, I'm sorry to hear about your discomfort and any misunderstanding regarding our services. Ensuring your satisfaction is our priority. Please feel free to contact me at (830) 303-4381, so we can address your concerns and work to make things right. Best regards, Jeremy Sims General Manager

April 17, 2024

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Employee Rating

The team was very professional and provided good service and a timely experience in the sales and finance dept More

by ROBHEAS
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Hood, Belia Rodriguez

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Apr 17, 2024

Seguin Chevrolet responded

Hi ROBHEAS, We're honored to have earned your five-star rating! Your support means everything to us. Sincerely, Jeremy Sims, General Manager

April 16, 2024

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Employee Rating

I like seguin chevrolet every time that I take my card for service it's what we get good service nice waiting room like to walk around check out all those nice vehicle's that they have thank yall. More

by BUSTOS41379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beca Ramirez, Jenn Tejada, Luisa Ramirez, Monica Moreno-Davila, Sam Hood, Belia Rodriguez, Brian Lopez, Michael Littlefield, Orlando Rios

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Apr 16, 2024

Seguin Chevrolet responded

Hi BUSTOS41379, Thank you for the fantastic review! We're glad you had a positive experience with us. Have a great day. Sincerely, Jeremy Sims, General Manager

January 23, 2024

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Employee Rating

Was best experience I have ever had at a dealership, they worked hard to get me in my vehicle More

by PLBALLINGER7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Belia Rodriguez , Ro

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Jan 23, 2024

Seguin Chevrolet responded

Hi PLBALLINGER7, Thank you for your 5-star review. We are delighted to hear you were satisfied with your experience. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

Jan 23, 2024

Seguin Chevrolet responded

Hello PLBALLINGER7, Thank you so much for sharing your wonderful 5-star experience! We're thrilled to hear that your visit to our dealership was the best you've ever had. Our team, including AJ, Belia, and Ro, is dedicated to providing exceptional service, and we're delighted to know that their efforts made a positive impact on your experience. Getting you into your vehicle seamlessly is always our goal, and we appreciate your recognition of our hard work. We value your trust and look forward to serving you again in the future. Safe travels in your new vehicle! Best regards, Jeremy Sims, General Manager

January 17, 2024

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Employee Rating

Kind desk people. Always have to remind them my account is free oil change for life. Always short staff in mechanics. More

by EL_TEXANO81
Recommend Dealer
Yes
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Jan 17, 2024

Seguin Chevrolet responded

Dear EL_TEXANO81, Thank you for taking the time to share your feedback. We appreciate your kind words about our desk staff and your recognition of their friendliness. We apologize for any inconvenience regarding the reminders about your free oil change for life benefit and the occasional shortage of mechanics. Your input is valuable to us, and we're actively working on improving our processes to ensure a smoother experience for our customers. We appreciate your understanding and patience. If you can, please reach out to us (830) 303-4381 at our service department, so we can get in contact with you in regards to the issues you brought up and make sure things go much more smoothly during your next service visit. We look forward to continuing to serve you and appreciate your continued trust in our dealership. Sincerely, Jeremy Sims, Genera Manager

November 25, 2023

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Employee Rating

Denzel and AJ were great. Made sure we were well taken care of. Definitely going back. More

by VICTORYLIFEMUSIC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Beca Ramirez, Belia Rodriguez

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Nov 27, 2023

Seguin Chevrolet responded

Hi VICTORYLIFEMUSIC, We appreciate your kind review. We are glad to hear Denzel and AJ made your buying experience excellent. We are looking forward to seeing you on your next visit. Have a great day. Sincerely, Jeremy Sims, General Manager

November 11, 2023

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Employee Rating

Great service, did a fantastic job , great staff, glad I went there, would go there again More

by Les302
Service Price Transparency
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Sam Hood

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Nov 13, 2023

Seguin Chevrolet responded

Hi Les302, We appreciate your 5-star review. We are delighted to hear our team was excellent with your purchase with us. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

November 10, 2023

Dealership Rating
Employee Rating

Kordell is an excellent salesman & he always get answers to our questions Ok in a timely manner ! The dealership facility was clean & everyone there was very courteous & friendly! More

by BEVERLY.FOREMAN52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Hernandez, Omar Noor, Syble Kline

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Nov 10, 2023

Seguin Chevrolet responded

Hi BEVERLY.FOREMAN52, Thank you for your 5-star review. We are delighted to hear Kordell was excellent in answering your questions. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

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