AJ Vallarelli
AJ Vallarelli at Honda of the Avenues

AJ Vallarelli

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.8
86 Reviews
4.8

86 Reviews

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86 Reviews of AJ Vallarelli

May 12, 2026

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Customer service here is phenomenal. As soon as you pull your car into the service area, an employee comes right over to assist you. When I scheduled my appointment, I chose AJ as my se More

by barbjohn127
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Recommend Dealer
Yes

May 12, 2026

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Employee Rating

Customer service here is excellent. As soon as you pull your car into the service area, an employee comes right over to assist you. When I scheduled my appointment, I chose AJ as my ser More

by barbjohn127
Recommend Dealer
Yes

Other Employees Tagged: AJ Vallarelli

May 08, 2026

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Service was fast and efficient. Staff were attentive I really appreciated how the Honda dealership handled my oil change, brake fluid flush, and tire rotation. Everything was done e More

by shakhia.grant
Recommend Dealer
Yes

Other Employees Tagged: AJ Vallarelli

May 07, 2026

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Service advisor was very straightforward and honest regarding services needed. Time to service was better than expected. Overall a good experience. More

by jerryrkaufman
Recommend Dealer
Yes

Other Employees Tagged: AJ Vallarelli

May 07, 2026

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Offered quick delivery of parts and quick service even though I did not have an appointment. Excellent customer service More

by Wanda
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Recommend Dealer
Yes

April 30, 2026

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No wait time for my appointment. Very welcoming and professional. Got me in and out in no time. Will be back. More

by keithburt8219
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Recommend Dealer
Yes
May 01, 2026

Honda of the Avenues responded

Thank you for the wonderful review! We’re glad your appointment was quick, professional, and welcoming from start to finish. We appreciate your support and look forward to seeing you again.

April 14, 2026

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I have purchased many cars there and recently purchased a 25 Honda Pilot touring...I cannot even get a discount without pushing it on oil change. No senior discount...then they find things to repair we have More

by bill.rice
Recommend Dealer
Yes

Other Employees Tagged: AJ Vallarelli

Apr 15, 2026

Honda of the Avenues responded

Thank you for your continued business and for sharing your feedback, we truly appreciate your loyalty and honesty. We’re glad you like the dealership, and we’re sorry to hear your recent service experience didn’t meet expectations. Your comments about pricing, discounts, and trust in recommended repairs are important, and we will make sure they are shared with our service leadership for review. We appreciate you being part of our Honda family.

April 04, 2026

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I have always taken my vehicle to this dealership for service. I have never had a bad experience. More

by metcalf.patsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2026

Honda of the Avenues responded

Thank you for your loyalty! We’re glad to hear you’ve consistently had positive experiences with our service team. We truly appreciate your continued trust.

April 03, 2026

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I've always been treated well here, and every problem is explained clearly. Will continue coming to them with any problems! More

by Diana Horton
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 08, 2026

Honda of the Avenues responded

Thank you for your loyalty! We’re glad you’ve always received clear explanations and excellent service. We look forward to assisting you with any future needs.

March 29, 2026

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Employee Rating

Mr. Howard checked me in upon my arrival and work began immediately. When my truck was almost ready, AJ Vallarelli contacted my in the waiting area, discussed the work that was completed, explained the ch More

by weaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard

Mar 30, 2026

Honda of the Avenues responded

Thank you for sharing your experience. We’re glad Mr. Howard and AJ Vallarelli provided a smooth and professional service from start to finish. We appreciate your kind words and are happy your Ridgeline is ready to go!

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