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ALEX RODRIGUEZ
ALEX RODRIGUEZ at Shottenkirk Toyota Granbury

ALEX RODRIGUEZ | Page 13

SERVICE ADVISOR

Shottenkirk Toyota Granbury

5100 U.S. 377
Granbury, TX 76049

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5.0
275 Reviews

Languages Spoken

English English

Spanish Spanish

5.0

275 Reviews

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275 Reviews of ALEX RODRIGUEZ

April 03, 2024

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Employee Rating

Service was the worst I have ever experienced, 5 weeks for repairs and no loaners, never got a call on updates, always had to call them. More

by MJUHAZIE
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Recommend Dealer
No
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Apr 03, 2024

Shottenkirk Toyota Granbury responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-765-1020 and ask for one of our managers.

April 01, 2024

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Alex was great in the service department! Service was done like expected and everything came out good! More

by jsanchez
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Service Communication
Recommend Dealer
Yes
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Apr 17, 2024

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 01, 2024

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Alex Rodriguez; Great efficiency and took care of business that I needed. Very helpful and respectful. Also has amazing work ethic. Would recommend to any of my mates!!! More

by egonz0258
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Recommend Dealer
Yes
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Apr 01, 2024

Shottenkirk Toyota Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

April 01, 2024

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Alex was caring and attentive. Service was performed in a timely manner. Thanks guys, keep up the good work! More

by Mike
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Recommend Dealer
Yes
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Apr 01, 2024

Shottenkirk Toyota Granbury responded

Mike, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 01, 2024

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Employee Rating

Service was great! Alex was very helpful and got me the help I needed. I was in and out More

by juanvillanueva2367@icloud.com
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 01, 2024

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 01, 2024

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Employee Rating

Service was quick and easy. Alex was great we’ll be coming back for more service More

by Isaiahacosta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 01, 2024

Shottenkirk Toyota Granbury responded

Isaiah, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 01, 2024

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Employee Rating

Si necesita que le reparen su vehiculo, consulte a Alex en Shottenkirk Toyota en Granbury. El es muy amable y conocedor More

by PeterRod
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Service Time
Service Communication
Recommend Dealer
Yes
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March 31, 2024

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Thank you Alex and the service team for taking care of my Camry. The car wash at the end of service is always a nice touch! More

by Elnini
Recommend Dealer
Yes
Print
Apr 01, 2024

Shottenkirk Toyota Granbury responded

Elnini, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 31, 2024

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Employee Rating

Alex Rodriguez was the best! So professional and such a great help to me and all my needs. 10/10 experience! More

by Bradymccune
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 01, 2024

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 29, 2024

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Employee Rating

Great service as always. Thank You Alex For taking care of me and My vehicle! More

by jlmarquez514
Recommend Dealer
Yes
Print
Mar 31, 2024

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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