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ALEX RODRIGUEZ
ALEX RODRIGUEZ at Shottenkirk Toyota Granbury

ALEX RODRIGUEZ | Page 14

SERVICE ADVISOR

Shottenkirk Toyota Granbury

5100 U.S. 377
Granbury, TX 76049

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5.0
275 Reviews

Languages Spoken

English English

Spanish Spanish

5.0

275 Reviews

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275 Reviews of ALEX RODRIGUEZ

March 28, 2024

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Employee Rating

Alex helped with my car in service come see him if you need help with maintenance on your car More

by Daniel.cain06
Recommend Dealer
Yes

Other Employees Tagged: Mj Davis

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Mar 29, 2024

Shottenkirk Toyota Granbury responded

Daniel, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 28, 2024

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Employee Rating

Alex Rodriguez from Shottenkirk is great. They have a good service department that is reliable and efficent and helps me when I need. More

by Kailla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 29, 2024

Shottenkirk Toyota Granbury responded

Kailla, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 28, 2024

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Employee Rating

Alex greeted me for my service appointment and guided me in keeping up with my vehicle maintenance. The process was smooth and simple! More

by renteriabrandon549
Recommend Dealer
Yes
Print
Mar 31, 2024

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 23, 2024

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Employee Rating

I recently had the pleasure of working with Alex in the service department, and I couldn't be more impressed with his professionalism and expertise. From the moment I arrived, Alex greeted me warmly and to More

by Samrae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: CARI SIMPSON, GARLAND ROBINSON

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Mar 25, 2024

Shottenkirk Toyota Granbury responded

Samrae, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 22, 2024

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Employee Rating

Much improvement in customer service, very helpful parts department and all depts in the back are great. More

by SPBRASSS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: GARLAND ROBINSON, BROOKE PIERCE , MORIAH LENNINGTON

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Mar 26, 2024

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 19, 2024

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Employee Rating

Great service. Alex greeted me promptly upon arrival. I had an appt at 8:00 and service was completed by 9. More

by Jana.franklin22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 20, 2024

Shottenkirk Toyota Granbury responded

Jana, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 16, 2024

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Employee Rating

Alex goes above and beyond to provide exceptional service as well as upholding wonderful customer service characteristics. More

by thewhitneydawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 18, 2024

Shottenkirk Toyota Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

March 15, 2024

Dealership Rating
Employee Rating

the car was serviced and time of wait was what I was told so all is good More

by CVCOOK4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: GARLAND ROBINSON

Print
Mar 18, 2024

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 13, 2024

Dealership Rating
Employee Rating

Entire staff was helpful in assisting with communication and explanation of major repairs needed to for vehicle More

by EBANKS82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: CARI SIMPSON, GARLAND ROBINSON

Print
Mar 14, 2024

Shottenkirk Toyota Granbury responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Granbury in the future!

March 13, 2024

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Employee Rating

Scheduling an appointment was easy for warranty recalls, concierge service to drop off and pick up was great. Overall, it was good service. More

by Ghouse
Recommend Dealer
Yes

Other Employees Tagged: GARLAND ROBINSON , Mj Davis

Print
Mar 14, 2024

Shottenkirk Toyota Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

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