Dealership Experience
3 yrs, 1 mo
Industry Experience
5 yrs, 7 mos
Languages Spoken
English
Spanish
5 Reviews of ALM ADMIN
October 20, 2020
"This place is terrible, absolutely ZERO follow-up and..."
- Eric.atkins77This place is terrible, absolutely ZERO follow-up and care for making a situation right with the customer. I purchased a vehicle in mid August. When conducting the test drive, I noticed there were not any floor mats with the car. Prior to purchasing, I was specifically told that they would be overnighted to me without an issue. Well, over two months later and having been told countless times the floor mats are on the way (in addition to over 10 voicemails going unreturned), I still do not have the floor mats. They just simply lie to you to get you off the phone and don't care about doing the right thing and what they promised.
Read MoreOther Employees Tagged: Customer Service
September 17, 2020
"Do not buy from ALM Roswill! I purchased a BMW 7 series..."
- Teemo1Do not buy from ALM Roswill! I purchased a BMW 7 series and the experience is horrible! The salesman DEREK(or Derik) is terrible at his service and the finance manager Al is rude and unprofessional! They will not provide you the keys and other accessories as promised! They will not pick up your call once you paid for any problems!
Read MoreOther Employees Tagged: Sean Felle, GARRETT BANKS, larry jamison, Sean Greenberg, OSCAR BRYANT , Lindsay Dixon, Saumil Bhatt , Yuliana Vasquez, Customer Service , Derek, AL
December 24, 2018
"Great service and attention to details, and my needs!"
- GonzoI was treated with respect and importance from start to finish! I enjoyed the visit and was highly impressed wi the inventory. Great place to shop, highly recommend.
Read MoreOther Employees Tagged: Cornell Williams
May 14, 2018
"How can buying a car be a pleasant experience?"
- JohnWe purchased a 2015 Mazda CX-5 Grand Turing SUV from ALM and worked with Sean. He was nothing short of awesome over the course of our decision process. This car was for my wife and he explained every detail she needed to know. The three of us hit it off from the moment we arrived. He is honest, knowledgeable and forthright. The next car I buy will be right back at ALM with Sean.
Read MoreOther Employees Tagged: Sean Greenberg , Chris