15 Reviews
Write a Review15 Reviews of AXEL PINEDA
February 05, 2026
Very easy process. Freddy was polite, efficient, respectful and kind. Will definitely continue to work with this service staff Freddy was polite, efficient, respectful and kind. Will definitely continue to work with this service staff More
Other Employees Tagged: Raven Lawson, Kevin Reid, Kevin Jave, Justin Diaz, Brittany Martin, BAILEY FEILER, JACK PENA, ANGEL REYES, SABOOR ARIF
January 21, 2026
everyone was friendly and very helpful It was my first time in 66 years I leased a car as I just lost my husband and he handled this I had my grandson with me so he was very helpful as I was very stress time in 66 years I leased a car as I just lost my husband and he handled this I had my grandson with me so he was very helpful as I was very stressed Axel my salesman went overboard to find the best situation for me More
January 17, 2026
Everything went smoothly, everything was just as the salesman stated.. We were very pleased with the entire rxperiance salesman stated.. We were very pleased with the entire rxperiance More
Other Employees Tagged: Raven Lawson, Kevin Reid, Kevin Jave, Justin Diaz, Brittany Martin, BAILEY FEILER, JACK PENA, ANGEL REYES, SABOOR ARIF
January 01, 2026
I contacted the dealership and scheduled an appointment with Kevin, noting that I was on a tight schedule and needed to avoid unnecessary waiting. I arrived exactly on time. Although Kevin was briefly occu with Kevin, noting that I was on a tight schedule and needed to avoid unnecessary waiting. I arrived exactly on time. Although Kevin was briefly occupied, he promptly acknowledged me, addressed my needs, and introduced me to his colleague, Axel. I was in the market for a second vehicle and had decided on a Hyundai Elantra. I initially wanted the SE trim, but since none were available, I was shown the Sport model. While I did not require the additional features, Axel from the sales team worked with me to negotiate a very competitive price. I was extremely satisfied with Axel’s professionalism and support, as well as the follow-up assistance provided by Addy in Finance. I would confidently recommend this dealership as a top-tier option, offering low-pressure sales and excellent customer service. More
Other Employees Tagged: Kevin Jave , Addy
December 27, 2025
Everyone was nice and helpful very little stress would recommend to a friend thank you recommend to a friend thank you More
Other Employees Tagged: ANGEL REYES
December 24, 2025
Very disappointed, I went in looking forward to leasing a car left feeling like I had been scammed. They have a whole routine saying you have this price " looked up". Then have you change your insurance to t car left feeling like I had been scammed. They have a whole routine saying you have this price " looked up". Then have you change your insurance to the new car you are going to lease. Then when you're ready to sign the paperwork and drive your new car out of there, you are sent to " finance" were they spring on you that the price the sales person said was " looked in " is not possible because your credit is not good enough, mean while the sales person never mentioned that. When I gave them a bad review someone called from Hyundai of 110 trying to intimidate me. I I didn't know that it's business practice to call and intimidate somebody that gave them a bad rating I have certainly never heard of it. Should I be scared now to give a batter of you to a company? They're going to call and intimidate me. I informed I informed a person that never introduced himself that I was going to contact headquarters and he told me. Is that a threat? I don't understand if they if they conducted themselves in a proper business manner, if everything was kosher .Why would it be a threat if I was going to contact headquarters? More
December 22, 2025
Great service department. Ken was awesome. Got me in and out quickly. I highly recommend. Ken was awesome. Got me in and out quickly. I highly recommend. More
Other Employees Tagged: Raven Lawson, Kevin Reid, Kevin Jave, Justin Diaz, Brittany Martin, BAILEY FEILER, JACK PENA, ANGEL REYES, SABOOR ARIF , Ken Rosario 5 stars
December 16, 2025
Great service. Took care of car. In touch the whole time. Would highly recommend Them. Took care of car. In touch the whole time. Would highly recommend Them. More
Other Employees Tagged: Raven Lawson, Kevin Reid, Kevin Jave, Brittany Martin, BAILEY FEILER, JACK PENA, ANGEL REYES, SABOOR ARIF , All of service 5 star
November 26, 2025
I asked several times for a breakdown of the number they put on the paper. Why aren’t the taxes listed? Well you know the price of the car so if you calculate you can see this final number is the tax added. put on the paper. Why aren’t the taxes listed? Well you know the price of the car so if you calculate you can see this final number is the tax added. So nothing else? I asked many many many times. This is my out the door price? Yes yes yes. They told me. Until I sat with Gerard the finance guy. They know I had to leave at 3 PM - I said if there isn’t enough time, I’ll be happy to come back in the morning. I already left the deposit. There was plenty of time they told me. And of course he doesn’t call me in until 2:45. Conveniently I am in a rush. Suddenly there are many extra fees bringing my total about 4-5 thousand more. I complained, asked if there was a video camera to go back to- and then he took off some of the fees. Then the salesman came in to apologize as if he was completely shocked. Don’t tell me it wasn’t a well played plan. I have shared this sneaky approach with many many co workers in the area- I am sure they will not be visiting this store. I bought the car but have buyers remorse. I should have called off the deal and went to another more honest dealer. More
Other Employees Tagged: Raven Lawson, Kevin Reid, Kevin Jave, Justin Diaz, Brittany Martin, BAILEY FEILER, JACK PENA, ANGEL REYES, SABOOR ARIF
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