The service man Aamar is always very knowledgeable and
thorough about the
service to be done.
thorough about the
service to be done.
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by davidboehler56
Verified Customer
Verified Customer
Jul 14, 2022 -
Arlington Acura in Palatine responded
Thanks for sharing your thoughts about your experience with Arlington Acura in Palatine. We appreciate your business and hope to see you again soon!
Excellent service.
Great people. Amer and Gregory excellent people to deal with. Always they are ready to take care.
Great people. Amer and Gregory excellent people to deal with. Always they are ready to take care.
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by MANNINGMISHRA
Verified Customer
Verified Customer
Jul 06, 2022 -
Arlington Acura in Palatine responded
Thank you so much for your excellent review! We are so glad that Aamer and Gregory had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Arlington Acura in Palatine. Please don't hesitate to reach out if you need anything else.
Was able to get my car in and fixed right away after I
called!! Thank you
called!! Thank you
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by EYDIE123
Verified Customer
Verified Customer
Jul 06, 2022 -
Arlington Acura in Palatine responded
Thank you for your kind review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thanks for choosing Arlington Acura in Palatine!
I have been going to Arlington Acura for many years.
Have purchased a few cars there and done all my maintenance there. Aamer is an outstanding guy. He always is straight to the point, doesn't BS you an
Have purchased a few cars there and done all my maintenance there. Aamer is an outstanding guy. He always is straight to the point, doesn't BS you and give you a run around. The fact that Jim calls himself a Manager and treats people with such disrespect is baffling. I have never been brought into an office and told that I must do things to my car otherwise im an idiot. I don't think I will ever return after my last encounter.
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by jennifer
Other Employees Tagged:
James Hochberg
Jul 08, 2022 -
Arlington Acura in Palatine responded
Thank you for your review, Jennifer. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Jul 08, 2022 -
Arlington Acura in Palatine responded
Thank you for your review, Jennifer. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Fast, reliable service and very friendly people all
around. Took care of all the SUV needs.
around. Took care of all the SUV needs.
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by RadoN
Verified Customer
Verified Customer
Jul 01, 2022 -
Arlington Acura in Palatine responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
The service provided at Arlington Acura is one of a kind!
Go see Adam and his team for your new Car, SUV or Truck.
Go see Adam and his team for your new Car, SUV or Truck.
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by BJAMES6847
Verified Customer
Verified Customer
Jun 30, 2022 -
Arlington Acura in Palatine responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Great device as usual.
It has always been a no hassle experience and they always recommend only what is needed on my car.
It has always been a no hassle experience and they always recommend only what is needed on my car.
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by Explorer owner 78
Verified Customer
Verified Customer
Jun 30, 2022 -
Arlington Acura in Palatine responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Previous experiences have been better.
Need to get the right service agent for the best service.
Need to get the right service agent for the best service.
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by Terrim3
Verified Customer
Verified Customer
Jun 27, 2022 -
Arlington Acura in Palatine responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Great service!
Car was ready quickly, friendly staff. The loaner was available as well. Recommend to everyone!
Car was ready quickly, friendly staff. The loaner was available as well. Recommend to everyone!
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by KIRILL.ABX
Verified Customer
Verified Customer
Jun 21, 2022 -
Arlington Acura in Palatine responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Aamer Ali is fantastic to work with and extremely honest
and trustworthy. I know when speaking to Aamer (Chris, Mark, and Steve as well) I am getting the best answer to the current situation with no upsel
and trustworthy. I know when speaking to Aamer (Chris, Mark, and Steve as well) I am getting the best answer to the current situation with no upselling or unnecessary repairs.
This is exactly the opposite of being pulled into a back office showing me a diagram of where spark plugs go into an engine, all while being informed I should spend half the value of my car for preventive maintenance, for the safety of my daughter.
Those listed above are who you should only deal with at Arlington Acura in Palatine. Service Department
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by ImVain1
Verified Customer
Verified Customer
Jun 21, 2022 -
Arlington Acura in Palatine responded
It's great to hear that Aamer, Chris, Mark, and Steve were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Arlington Acura in Palatine!