Amir Ali is a GREAT ASSET to Arlington Acura Service
Department.
He went above and beyond his service - great employee.
Department.
He went above and beyond his service - great employee.
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by tmirza76
Verified Customer
Verified Customer
Jun 17, 2022 -
Arlington Acura in Palatine responded
Thank you for choosing Arlington Acura in Palatine. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Scheduling a time was easy, I was taken on time, the
service was completed on time/a little early and everything was done as promised.
service was completed on time/a little early and everything was done as promised.
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by greggstern
Verified Customer
Verified Customer
Jun 17, 2022 -
Arlington Acura in Palatine responded
Thanks for sharing your thoughts about your experience with Arlington Acura in Palatine. We appreciate your business and hope to see you again soon!
Prompt service and the staff is very helpful, they go
over all the service needs in detail
over all the service needs in detail
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by ashishraina1
Verified Customer
Verified Customer
Jun 14, 2022 -
Arlington Acura in Palatine responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
They are always nice and professional .
It's pleasant to go there even for oil change.Coffee is always warm and people are nice
It's pleasant to go there even for oil change.Coffee is always warm and people are nice
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by dorotadarek05
Verified Customer
Verified Customer
Jun 09, 2022 -
Arlington Acura in Palatine responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Arlington Acura in Palatine!
Always a positive experience in the service department!
Aamer in the service department always thoroughly explains the necessary services for my MDX. They didn't have a loaner car while my car was bein
Aamer in the service department always thoroughly explains the necessary services for my MDX. They didn't have a loaner car while my car was being serviced, so they arranged a rental from Enterprise. That was extremely helpful and greatly appreciated!!
Also - thank you to the kind gentleman that washed and cleaned the interior of my car!! Outstanding job! (wish I knew his name)
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by Chris
Verified Customer
Verified Customer
Jun 06, 2022 -
Arlington Acura in Palatine responded
Thank you for your business and this review, Chris. We're happy to hear that Aamer and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!
Great service and car wash Thank you for the friendly
service of all the staff
Thank you
service of all the staff
Thank you
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by SHRYU2553
Verified Customer
Verified Customer
Jun 06, 2022 -
Arlington Acura in Palatine responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Arlington Acura in Palatine. Please don't hesitate to reach out if you need anything else.
The team at Acura Palatine scheduled an urgent
appointment for me on a Saturday to repair my tire, thank you!
appointment for me on a Saturday to repair my tire, thank you!
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by SHERRIE.RODGERS7
Verified Customer
Verified Customer
Jun 06, 2022 -
Arlington Acura in Palatine responded
Thank you, Sherrie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Acura in Palatine.
Best service experience ever!
Was driving my
2019 Acura NSX and experienced a sudden loss of power and several warning lights, I called and spoke to Aamer Ali and he said to brin
Was driving my
2019 Acura NSX and experienced a sudden loss of power and several warning lights, I called and spoke to Aamer Ali and he said to bring the car by and he would figure something out, so drove directly to Arlington Acura and within minutes Aamer had their NSX technician looking at the car to try to diagnose the issue. Within 1 hour was on the road again with a new battery (turned out to be a low voltage issue) and while the car was there they technician even noticed the batteries in the key fobs were low so replaced them as well! At the beginning of this ordeal I was thinking I’d have to leave the car for days before they would even be able to look at it but Aamer and the Arlington Acura crew made sure I was taken care of and inconvenienced as little as possible…. they literally could not have done a better job, and because of this outstanding treatment, this will be the only Acura dealership I use as long as I own this vehicle. Thank you again for the great service!
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by JIMMYYACULLO
Verified Customer
Verified Customer
Jun 02, 2022 -
Arlington Acura in Palatine responded
Jimmy, We are very happy to hear Aamer provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
From the time you get out of your car you are reminded
why you chose Acura,The service is impeccable! I have never been dissappointed.
why you chose Acura,The service is impeccable! I have never been dissappointed.
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by boxmaster2
Verified Customer
Verified Customer
May 30, 2022 -
Arlington Acura in Palatine responded
Thank you for choosing Arlington Acura in Palatine, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Customer service was great and very helpful.
Service was available and easy to schedule. Easy to work with.
Service was available and easy to schedule. Easy to work with.
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by tdzellmer
Verified Customer
Verified Customer
May 25, 2022 -
Arlington Acura in Palatine responded
Thanks for sharing your thoughts about your experience with Arlington Acura in Palatine. We appreciate your business and hope to see you again soon!