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Aaron Davidson
Aaron Davidson at Suburban Chevrolet Cadillac of Ann Arbor
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Aaron Davidson

Sales Consultant

Suburban Chevrolet Cadillac of Ann Arbor

3515 Jackson Rd
Ann Arbor, MI 48084

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4 Reviews of Aaron Davidson

November 06, 2015

Dealership Rating

"Aaron made our car buying experience great! "

- Tarra

Although we live within a couple miles from another Chevrolet dealer, I did not get a warm welcome over the phone, so I decided not to visit that dealer. When I called Suburban- Ann Arbor, I was connected with Aaron, he promptly answered any questions I had, gave me additional info, etc. The next day we met with Aaron and left driving a new Impala. I highly recommend Aaron, he's a great sales rep!

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Recommend Dealer
Yes
Dec 11, 2015

Suburban Chevrolet Cadillac of Ann Arbor responded

Tarra, thank you for choosing us to do business with! Customer service and satisfaction are our top priorities and we are so happy that Aaron could provide that for you. Congratulations on your new Impala and we hope to work with you again in the near future!

November 15, 2014

Dealership Rating

"You've got to be kidding! "

- lam859

This ranks up there with one of the worst car buying experiences I've ever had. The car is a stripped down model with the worst radio available. I feel like I've been taken every time I get in the car to drive. I am going to tell everybody I can about what I've been through. I called the Cadillac complaint line and was supposed to hear from someone on Monday 11/6/14 and still haven't heard from anyone. Mark Young never told me I would be getting a base model ATS as opposed to a mid level model. He even lied to me when I asked him where the CD player was located. He told me the ATS 's didn't come with CD players. What was done to me was not only deceitful, but what I consider fraudulent. The letter I have sent to the Cadillac complaint department details the terrible experience I have had with Suburban Cadillac. When I was looking at Cadillac's two years ago I remember the sales staff as being very helpful and knowledgeable. This hasn't been the case this time around.

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Recommend Dealer
No

Other Employees Tagged: Mark Young, Mina Boles

Dec 01, 2014

Suburban Chevrolet Cadillac of Ann Arbor responded

Firstly, congratulations on your new vehicle. Secondly, thank you for your valuable feedback. Customer service and satisfaction always have been, and will continue to be our number one priority. We apologize for the confusion during the purchase of your vehicle. CD players are no longer standard equipment in the ATS (nor in many other vehicles) as more and more people are using digital devices for to play audio through their cars. However, per our previous discussions, we can install one in your vehicle or look at other options if you're interested. Please contact our General Manager, Mike Mosser, at 734-663-3321 or mmosser@suburbancollection.com if there's anything else we can do for you.. - Suburban Chevrolet Cadillac

April 15, 2013

Dealership Rating

"Mr. Davidson was extremely strong in follow through and..."

- billcamp

Mr. Davidson was extremely strong in follow through and followed up with me, providing a car that met my search criteria. The Service Manager, Mr. Millard, worked on my previous cars and is excellent in problem solving and in offering information in outlining service options. The price for my current car was not as high as I hoped but the manager agreed to work with me. I would purchase a car from Mr. Davisdson in the future.

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Recommend Dealer
Yes

Other Employees Tagged: John Millard

May 22, 2012

Dealership Rating

"Very sloppy. I had test driven several cars before..."

- StillNoBluetooth

Very sloppy. I had test driven several cars before finding the one I wanted to purchase... that is when the problems started. The number of loopholes required to purchase the vehicle was surprising and the communication between the finance, sales, and management teams seemed to be non-existent. Eventually, I had left my credit card info with my salesman to process the payment only to HAVE TO CALL THEM BACK hours later to find the car I thought I had just purchased had been sold. The dealer did find a different car, a 2011 CTS base... not quite the vehicle I had in mind... oh and the price tag was $5000 more.... and that's not all... the car was suppose to meet several conditions, bluetooth being a feature I almost require due to my work. As it turns out, neither the salesman or I were aware that this particular vehicle which I had just signed for did not have that equipment... and of course at that point I had spent nearly 2 full business days at the dealership and they had collected their check, so it wasn't their problem anymore. Needless to say I discourage any one to work with this particular dealer for their lack of customer service, follow-through, and disclosure. In fact, if when/if I find myself passing by this dealership and I happen to be on the phone (not via the car's integrated bluetooth system, obviously) or with a passenger, I will be sure to share my disdain.

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Recommend Dealer
No

Other Employees Tagged: Aaron Davidson

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