Sam Edmonds, salesman, was professional, very knowledgeable and extremely helpful in explaining the choices in models and packages for us. He answered all of our questions readily and fully, and made this purchase easy, and quick.
We would definitely recommend Sam as a salesman and Berglund for a dealer.
"Very good service. Everyone was very helpful and worked hard"
- SHOUP78 Verified Customer
Everyone was very friendly and helpful in all areas. They went above and beyond to get me into the vehicle I wanted and to get me a lender who would work with me. Very impressed with everyone I dealt with, all very professional.
I was very hesitant about having to buy a new car. I was pretty much set on my price limit of getting a used vehicle.
What I ended up with was incredible service. A
salesman (Derek!) who didn’t mind all of my husband and I’s questions, and looking at 4 different vehicles before settling on one we absolutely love and covers all of our needs.
Excellent service, highly recommend these guys.
So I went in to the store 3 or 4 times working out arrangements of the deal with Berglund personnel. Sam and Alex were professional, personable, and competent. Aaron who handled the paperwork was restrained with his pitches for supplemental warranties, etc. We appreciated that. We are satisfied with the transaction and Berglund did meet all my terms and conditions (T&C). We went to several other dealerships and had looked at a half dozen or so other brands before settling in on the Mazda.
The one negative I have is the condition of the asphalt in the parking lot is terrible. Clearly the Farrell's (owners of the Berglund chain) are not maintaining the infrastructure or if its leased then they are not having the landlord address the issue. I've driven on smoother dirt roads. So for me the condition of the parking lot is so poor it prevents me from giving them an excellent rating.