Berglund Ford
Salem, VA
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545 Reviews of Berglund Ford
Great great - appreciate your employee's - Absolutely pleased with my experience. Dean was incredible to work with. No one was pushy or rude, they were wond great - appreciate your employee's - Absolutely pleased with my experience. Dean was incredible to work with. No one was pushy or rude, they were wonderful. Thank you all for the pleasurable transaction! More
Wonderful experience!! Thank you Mazda for taking care of my vehicle in a timely manner! Everyone was professional and exceptionally nice!! Would go back again! my vehicle in a timely manner! Everyone was professional and exceptionally nice!! Would go back again! More
Absolutely pleased with my experience. Sam was incredible to work with. No one was pushy or rude, they were wonderful. Thank you all for the pleasurable transaction! to work with. No one was pushy or rude, they were wonderful. Thank you all for the pleasurable transaction! More
Best buying experience EVER!!!! Easiest buying experience yet. Im a little disappointed about the sold detail quality, but other than that it was the experience was great. Thank you Easiest buying experience yet. Im a little disappointed about the sold detail quality, but other than that it was the experience was great. Thank you Grace More
As always prompt and courteous service with complete explanation of services and vehicle’s condition. Service dept. was ready to receive and do promised work. explanation of services and vehicle’s condition. Service dept. was ready to receive and do promised work. More
The service was good. If they would have been doing no payment for 90 days would have been super. I love the car it drives and rides smooth. payment for 90 days would have been super. I love the car it drives and rides smooth. More
Complimentary Check I went to Berglund Mazda to receive a complimentary check on my car, Specifically to see if it was safe to drive a long distance, being that I've ne I went to Berglund Mazda to receive a complimentary check on my car, Specifically to see if it was safe to drive a long distance, being that I've never driven it longer than 1 hour straight. Prior to me getting the check, I got gas. While getting gas, I was looking at my tires to make sure everything was all set. All of my tires had a good tread on them. After the check, the inspector told me the issue with my car on the lift. He brought it down and I noticed my right rear tire was BALD. Mind you, I just checked the tread on them before receiving the check. I told them my tire wasn't bald before I took it there, but refrained from making any accusations. Once I got home I looked further at my tires and noticed the Right Rear tire was a different brand than the other 3. I recently got my tires changed back in November. I called the tire shop where I got them changed and asked if they used the same brand on the tires with the size of my tires and they stated yes they usually use Sailun which is the brand of all of my tires EXCEPT the Right Rear. I asked the tire shop if they used Douglas tires and they stated they do not, that tire is owned by Walmart and they don't get any of those in. I've never gotten my tires changed at Walmart. Again, I'm not trying to make any accusations. Johnny Mason was really nice but, this is an odd coincidence and I believe that I did not leave with the same tire I came in with. More
Quick and easy as ever. Friendly staff. Easy scheduling. I go there for my non Mazda needs as well. Reliable. No usual gimmicks that you encounter at other dealerships. I go there for my non Mazda needs as well. Reliable. No usual gimmicks that you encounter at other dealerships. More
Very pleasant experience. Awesome salesman Mark Haley and general manager Matt were both very helpful. Everything was very smooth with no issues. Was able to communicate by email and phone in order to clos general manager Matt were both very helpful. Everything was very smooth with no issues. Was able to communicate by email and phone in order to close the deal. More
My battery was replaced without difficulty and things were completed in a timely fashion. The service center did a great job once again, I will return in the future. were completed in a timely fashion. The service center did a great job once again, I will return in the future. More