Aaron Evans
Aaron Evans at Bob Penkhus Volkswagen

Aaron Evans | Page 6

Mazda Service Advisor

Bob Penkhus Volkswagen

1101 Motor City Dr
Colorado Springs, CO 80905

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rated
79 Reviews

Dealership Experience

3 yrs, 8 mos

Languages Spoken

English English

not yet
rated

79 Reviews

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79 Reviews of Aaron Evans

May 03, 2023

Dealership Rating
Employee Rating

Very professional and cared for the car with updates for me Very good service provided More

by MAXMPITA88@GMAIL.COM
Recommend Dealer
Yes

Other Employees Tagged: Aaron Evans

May 03, 2023

Bob Penkhus Volkswagen responded

Max, we're so glad to hear you had a great visit with our service department. We appreciate the 5-star review!

April 16, 2023

Dealership Rating
Employee Rating

Aaron was great. One of the best customer service reps I have ever worked with. He answered my questions both when I was on the phone and in person. He took care of More

by ARBYBOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2023

Bob Penkhus Volkswagen responded

We're happy to hear you were able to get your Mazda in for the recall and glad to hear that Aaron and the other technicians made it an overall enjoyable visit for you!

March 19, 2023

Dealership Rating
Employee Rating

Aaron is an always a pleasure to speak to on the phone and I. The service lane. He ensured I was kept up to date throughout the day on the status of my vehicle. I thoroughly enjoyed having a consistent se More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2023

Bob Penkhus Volkswagen responded

Charlie, thank you for trusting Aaron and the service team with your Mazda! We're happy to hear you have had a comfortable and enjoyable visit!

February 28, 2023

Dealership Rating
Employee Rating

Aaron is the greatest service advisor that there ever has been or ever will be More

by Mytchholcomb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Heuertz

Mar 01, 2023

Bob Penkhus Volkswagen responded

Thank you for your kind words about Aaron! We'll be sure to forward this message to him! We appreciate your business.

February 22, 2023

Dealership Rating
Employee Rating

In the few times I’ve been there, everyone was courteous and professional. Would have liked a little more communication. More

by POCAHONTAS1099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2023

Bob Penkhus Volkswagen responded

Thank you for informing us of your recent visit. As our valued customer, we truly appreciate your feedback. On behalf of the Service Team here at Bob Penkhus Motor City, we are very sorry to learn that you didn't receive the communication you hoped for. We strive to meet high expectations, and I’m disappointed to hear that we missed the mark. Our team of Master Elite technicians is built on a foundation of transparency and integrity, and we never want our customers to question that. I would welcome the opportunity to speak with you in more detail about your visit. Please feel free to contact me at 719-785-9615 if you would like to discuss this matter further and so that I can help make things right. Again, we are sorry for your less-than-excellent service experience. Thank you for being a Bob Penkhus customer and for taking the time to reach out. I sincerely hope to hear from you soon. Respectfully, Bud Hall Service Manager 719-785-9615

February 18, 2023

Dealership Rating
Employee Rating

Aaron was fantastic and made the experience so easy and kept me informed the whole time More

by Mytchholcomb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Heuertz

Feb 20, 2023

Bob Penkhus Volkswagen responded

We're so happy to hear that Aaron made your visit a pleasant and easy one! Thank you for the review!

February 10, 2023

Dealership Rating
Employee Rating

Aaron was very professional and kept me informed. The waiting area was comfortable and safe. More

by mfink15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2023

Bob Penkhus Volkswagen responded

We're so glad to hear that you had a great visit with our service team! Thank you for trusting us with your vehicle!

February 03, 2023

Dealership Rating
Employee Rating

Great service and I loved the video! Made servicing my Mazda super easy and convenient! I will be coming back. More

by nicolethee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth Confer

Feb 03, 2023

Bob Penkhus Volkswagen responded

Nicole, we're so pleased to hear that you had a good experience with our service department! Thanks for trusting us with your needs!

February 02, 2023

Dealership Rating
Employee Rating

I had been having issues with my catalytic converter. I got an email from Bob Penkus informing me of a recall to my catalytic converter. They fixed it for free and did an amazing job! I didn't even know More

by Nmonty041
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shay Galvan, Justin Brant, Andrew Cossman, Danielle Brown , Seth Confer, Brian Dorcey, Sean Heuertz, Chris Study

Feb 03, 2023

Bob Penkhus Volkswagen responded

Thank you so much for the review! We're so happy to hear that you were satisfied with your visit!

January 28, 2023

Dealership Rating
Employee Rating

I was very happy with your service department. Everyone was so friendly, Aaron was the most helpful I really appreciate all things he did And I felt the price was reasonable for the work they did. More

by DIAZSD
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2023

Bob Penkhus Volkswagen responded

Thanks for visiting our service department for your needs! We are so glad to hear you had a good visit and that Aaron was helpful to you!

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