Aaron Evans
Aaron Evans at Bob Penkhus Volkswagen

Aaron Evans | Page 5

Mazda Service Advisor

Bob Penkhus Volkswagen

1101 Motor City Dr
Colorado Springs, CO 80905

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79 Reviews

Dealership Experience

3 yrs, 10 mos

Languages Spoken

English English

not yet
rated

79 Reviews

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79 Reviews of Aaron Evans

May 31, 2023

Dealership Rating
Employee Rating

It was a wonderful experience, quickly, washed the car, changed the oil and that was it! Great! More

by dbengecs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2023

Bob Penkhus Volkswagen responded

Thank you so much for choosing Bob Penkhus for your service needs! We appreciate you!

May 30, 2023

Dealership Rating
Employee Rating

Excellent service! All needs and wants were met In a timely and professional manner ❣️ Coming from a Lincoln, my standards were high! More

by Donna
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jordan McManus, JR Snyder , Seth Confer, Robert Gentry

May 31, 2023

Bob Penkhus Volkswagen responded

Thank you, Donna! We appreciate your kind words and 5-star review!

May 29, 2023

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Employee Rating

Service was awesome, got us in and out quickly especially since we were in a pinch More

by KBWINGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Brant, Andrew Cossman, Danielle Brown , Seth Confer, Brian Dorcey

May 31, 2023

Bob Penkhus Volkswagen responded

Thank you for the 5-star review!

May 20, 2023

Dealership Rating
Employee Rating

Very easy to get an appointment and very fast service! Plus they shuttled me to work! More

by AMANDAPARSONS1976@GMAIL.COM
Recommend Dealer
Yes

Other Employees Tagged: Aaron Evans

May 22, 2023

Bob Penkhus Volkswagen responded

Thank you, Amanda! The pleasure was all ours!

May 19, 2023

Dealership Rating
Employee Rating

Great service. Efficient and cordial. Nice detailing job. Unexpected perk. Very professional. Aaron did a great job of communicating. More

by Patespjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2023

Bob Penkhus Volkswagen responded

Thank you for trusting us with your Mazda! We appreciate your business!

May 18, 2023

Dealership Rating
Employee Rating

I was lied to about items that were needed for my car. I was told my battery was bad that I needed two new tiered because there was a nail in the sidewall. When I took Aaron out and revealed the nail by p More

by RDETTLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 19, 2023

Bob Penkhus Volkswagen responded

Thank you for informing us of your situation. As our valued customer, we truly appreciate your feedback. On behalf of the Service Team here at Bob Penkhus Motor City, we are very sorry to learn that you had a poor experience. We strive to meet high expectations, and I’m disappointed to hear that we missed the mark. Our team of Master Elite technicians is built on a foundation of transparency and integrity, and we never want our customers to question that. I would welcome the opportunity to speak with you in more detail about your visit. Please feel free to contact me at 719-785-9615 if you would like to discuss this matter further and so that I can help make things right. Again, we are sorry for your less-than-excellent service experience. Thank you for being a Bob Penkhus customer and for taking the time to reach out. I sincerely hope to hear from you soon. Respectfully, Bud Hall Service Manager 719-785-9615

May 08, 2023

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Employee Rating

Servicing was a pleasure and having a video of the underside of the vehicle with commentary was a real bonus. Aaron was very helpful and courteous. I look forward to having him again. More

by Annie5
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
May 10, 2023

Bob Penkhus Volkswagen responded

We're so glad you enjoyed your visit with Aaron! Thank you for the 5-star review!

May 07, 2023

Dealership Rating
Employee Rating

Service was excellent and communication top notch. Did a great job will definately be back. More

by SHOSP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2023

Bob Penkhus Volkswagen responded

Thank you so much for the 5-star review! We're glad you had a great experience with our service team!

May 06, 2023

Dealership Rating
Employee Rating

Been absolutely awesome Very friendly staff, very helpful, very knowledgeable. Made me feel comfortable about having my vehicle serviced. Very satisfied on vehicle More

by MRCONTREAS12@GMAIL.COM
Recommend Dealer
Yes

Other Employees Tagged: Aaron Evans

May 08, 2023

Bob Penkhus Volkswagen responded

We're so happy to hear you had a good visit with our service team. Thanks for trusting us with your Mazda!

May 03, 2023

Dealership Rating
Employee Rating

As always, any experience with your service department is exceptional. The attention to detail and customer service excellent. More

by RJACKSON@LANDOUS.COM
Recommend Dealer
Yes

Other Employees Tagged: Aaron Evans

May 03, 2023

Bob Penkhus Volkswagen responded

We appreciate the kind words! Thank you for trusting us with your Mazda again!

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