Aaron Hawk | Page 2

This was the worst service experience we have ever had. We waited almost 2.5 hours for an oil change/tire rotation. When I checked to see what was going on and realized my car had not even been started on, We waited almost 2.5 hours for an oil change/tire rotation. When I checked to see what was going on and realized my car had not even been started on, I had them pull it around and we left.the excuse were they were busy. Yet, there were 2 people there in front of us. One left, the other one was there for a major repair. More

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There service & sales departments have always gone well beyond the norm John Hurd the service coordinator that handled my appointment today was extremely helpful & courteous beyond the norm John Hurd the service coordinator that handled my appointment today was extremely helpful & courteous More

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Very grateful for the amount of attention Matt provided for us while trying to purchase a vehicle. We are very happy with our first purchase from Royal Automotive. for us while trying to purchase a vehicle. We are very happy with our first purchase from Royal Automotive. More

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I had such a pleasant experience today at Royal Automotive. Guys if you need a hassle free, professional to help you with your vehicle please contact Carter Ward. He really does care about your nee Automotive. Guys if you need a hassle free, professional to help you with your vehicle please contact Carter Ward. He really does care about your needs and will happily take care of you! Call now! More

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Such a wonderful friendly, helpful staff. A very pleasant experience. I highly recommend Royal and the folks who work there. Super clean and in compliance with Covid regulations. experience. I highly recommend Royal and the folks who work there. Super clean and in compliance with Covid regulations. More

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Mr. Carter was very professional and genuine. He really cared and shows lots of compassion with my purchase. Made me feel important. He made my experience very pleasant and simple. I would definitely tell cared and shows lots of compassion with my purchase. Made me feel important. He made my experience very pleasant and simple. I would definitely tell others about him. More

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I did an out of state purchase and it went flawlessly, very smooth transaction. I was only in the building maybe 30 minutes. I would definitely refer them to others. very smooth transaction. I was only in the building maybe 30 minutes. I would definitely refer them to others. More

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Mr. Swanger was very personable, accomodating and helpful with my recent purchase.I love my new to me used SUV and would recommend Royal to others. with my recent purchase.I love my new to me used SUV and would recommend Royal to others. More

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Great people!!!! We enjoyed our experience with everyone at Royal. Carter was very wonderful to work with! He went the extra mile to make of purchase amazing. at Royal. Carter was very wonderful to work with! He went the extra mile to make of purchase amazing. More

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David is phenomenal!!!! He went above and beyond to help us get the best vehicle for our son’s first car. He is a great asset for Royal! us get the best vehicle for our son’s first car. He is a great asset for Royal! More

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