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Aaron Lee
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Aaron Lee
Sprinter Service Advisor
Mercedes-Benz of Georgetown
7401 S Interstate 35
Georgetown, TX 78626
15 Reviews
15 Reviews
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15 Reviews of Aaron Lee
Helpful 
February 23, 2024
Aaron in service was so helpful and patient in answering all my questions. Excellent experience from the Sprinter service team. all my questions. Excellent experience from the Sprinter service team. More
by Trwyod5
Other Employees Tagged: Robert Diaz
February 09, 2024
Super friendly. Super helpful. Clean and large waiting room. Cafe with free and to purchase goodies. More important-they are honest Super helpful. Clean and large waiting room. Cafe with free and to purchase goodies. More important-they are honest More
by wenbruck
Other Employees Tagged: Samantha Burnett , The technician who worked on my sprinter
December 19, 2023
My sprinter went to the Georgetown shop on October 24, for recall work and a low rpm issue. I called a week later to check on progress since I hadn’t heard anything and was told it was only 4 day process. for recall work and a low rpm issue. I called a week later to check on progress since I hadn’t heard anything and was told it was only 4 day process. Aaron Lewis my contact told me the recall work was completed. And was working on getting the rest done. Fast forward 5 weeks with no word. I called Aaron and asked what the problem was and he told me he had to be honest that non of the work had even been started. This is after he told me work was already completed. He said there’s a discrepancy on a mileage issue. He could’ve reached out and told me that at week teo but he chose not to. I as upset that I was lied to and not given the chance to hear the truth and gone from there. I got my van back November 15th. I started the vehicle and heard rattling. I drove it and heard a loud thump and I immediately stopped. I realized they hadn’t secured the exhaust pipe back and the only holding it up was the axle. I called Aaron back and left a message to please call back and sent him a video of the dangling pipe but haven’t received a call back do this day. I also called the service director and left him a detailed message but never heard from him. Last year the manager Robert Diaz I believe is his name lied to me also about work done. It’s not been a good experience at all. Others that I know have had similar experiences. Get it together. I’ll never go back. Shame on you upper management for allowing this type of experience. More
by Eerdwurm
Other Employees Tagged: Adam Fontenot, Robert Diaz
November 21, 2023
The employees are exceptional . There is no words to express our gratitude towards them. Their professionalism and empathy makes this dealership look great . after going through a d There is no words to express our gratitude towards them. Their professionalism and empathy makes this dealership look great . after going through a difficult time with our auto insurance , Sam , Cody, Aaron and everyone else there turned it into a positive one. We are very thankful of you. Many blessings and a Happy Thanksgiving More
by ruleelectric
Other Employees Tagged: Robert Diaz, Samantha Burnett, Cory Engledow
October 27, 2023
Sprinter DEF light was on. Part covered under emissions warranty. Recommended brake fluid replacement. Noticed major difference in braking. Thanks for the recommendation Part covered under emissions warranty. Recommended brake fluid replacement. Noticed major difference in braking. Thanks for the recommendation More
by oregonct
October 23, 2023
Aaron in the Sprinter Service Dept is a world class customer service representative. Greatly appreciate his dogged interface with our Third Party Extended Warranty Company who are difficult to work wit customer service representative. Greatly appreciate his dogged interface with our Third Party Extended Warranty Company who are difficult to work with. Thanks again! More
by patrick wells
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